Why This Job is Featured on The SaaS Jobs
This listing is featured because it reflects a common SaaS hiring pattern in APJ: building a bench of consultative sales talent ahead of demand. The remit spans both expansion within high value accounts and new logo acquisition, a dual motion that is central to many subscription businesses where retention and growth are tightly linked.
For SaaS sales professionals, roles like this tend to deepen capability in value based selling, executive level discovery, and translating product impact into business outcomes. The emphasis on pipeline management, forecasting, and strategic account planning aligns with how recurring revenue teams operate, where visibility and repeatable process matter as much as closing. Experience across account expansion and prospecting also stays portable across SaaS categories, from IT operations to broader enterprise software.
It is best suited to Account Executives who prefer relationship led selling without losing focus on territory creation. The role will likely appeal to those comfortable balancing longer cycle enterprise conversations with structured internal cadence, and to candidates who want to stay close to how SaaS companies measure and run revenue performance in the APJ market.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Interested in being considered for future sales opportunities at PagerDuty?
Connect with us here!
We love connecting with Account Executives who have experience growing existing accounts and acquiring new business. Our Account Executives are responsible for expanding opportunities within a set of existing high-value accounts while also driving new customer acquisition. We look for dynamic, consultative sales leaders who understand the nuances of nurturing long-term relationships and winning new business—individuals who thrive in a tech-forward environment and are passionate about delivering impactful solutions.
As a customer-centric organization, PagerDuty emphasizes exceptional sales experiences. We seek individuals who can build lasting relationships while pursuing strategic growth.
Key Responsibilities:
- Value Selling
Focus on demonstrating the unique value our products and services bring to both new and existing customers, addressing specific needs and challenges that drive their business forward.
- Account Expansion & Acquisition
Balance your time between growing existing accounts and prospecting for new business. Identify new revenue opportunities within current accounts while developing and executing strategies to win new accounts, including crafting tailored outreach to key decision-makers.
- Strategic Account Development
Develop and execute strategic plans to expand accounts and identify new high-potential opportunities. Stay aligned with customer objectives and business needs while leveraging competitive intelligence and industry trends.
- Sales Effectiveness
Establish and maintain strong, authentic relationships with both new and existing clients. Negotiate positive outcomes, ensuring mutual success with current accounts while securing new deals with prospective clients.
- Executive Engagement
Conduct high-level conversations with senior executives (VP+) to uncover strategic needs and align our solutions to their business challenges. Lead discussions around both new sales opportunities and expansions within existing accounts.
- Sales Execution
Ensure thorough and accurate pipeline management, with careful preparation for meetings and presentations. Follow up on commitments and agreements to contribute to the long-term strategic success of both the customer and PagerDuty.
- Prospecting & New Business Development
Utilize marketing, alliances, and BDR programs to uncover new logo opportunities. Proactively qualify prospects, develop strategies to win new business, and create plans to convert leads into customers.
- Planning & Forecasting
Map out territory and account strategies, working with internal resources to develop an effective sales approach. Use historical data and market insights to provide accurate and actionable forecasts.
