Why This Job is Featured on The SaaS Jobs
This backend SDE I role sits at the intersection of SaaS and enterprise AI, supporting a platform used to automate customer experience workflows for large brands. In the broader SaaS ecosystem, that typically means building services that must behave predictably across many tenants, integrate cleanly via APIs, and hold up under enterprise traffic patterns. The emphasis on SOA and REST suggests work that is foundational to how modern SaaS products expose capabilities internally and externally.
From a SaaS career perspective, the role offers early exposure to the kinds of engineering concerns that recur across subscription software businesses: reliability, performance, security, and operational readiness. Hands on work with AWS and deployment practices builds practical fluency in how SaaS systems are shipped and run, not just coded. Experience designing scalable components and contributing to roadmaps also maps well to future paths in platform engineering, backend specialization, or technical ownership within product teams.
This position is best suited to an early career backend engineer who prefers structured problem solving and improving existing systems as much as building new ones. It will fit someone who enjoys collaborating across disciplines, is comfortable with Java based frameworks, and is motivated by learning how SaaS platforms are operated in production environments.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
We are looking for a Software Engineer with experience in Java development. We are looking for someone who brings in experience of coding, fixing, executing and versioning existing code for applications. We are looking for someone who is ready to think beyond and is ready to take bigger responsibilities. If you're passionate to solve real time fundamental problems, explore, learn and work on technologies out of scope, Netomi is the perfect place for you.
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Responsibilities- Assist in planning, design and execution of SOA backend platforms and mostly around REST based Web.
- Frameworks using JAVA (Spark, Spring, ORM).
- High-level and low-level design of the highly scalable components.
- Track defects and works with business owners and users to triage bugs and manage a backlog.
- Taking care of Non-functional requirements like Scale/ High Availability/Performance/Security.
- Build/Deployments/DevOps related work on AWS.
- Works collaboratively in a multi-disciplinary team environment; establishes and maintains professional networks with subject matter experts.
- Assist key technical advisors in defining the project roadmap.
Requirements- Experience on SOA, Multitenant platforms, SaaS platforms (It’s a plus)
- 1-3 years’ experience – proficient in Java / J2EE
- Experience with Amazon web services or similar environment
- Experience on some scripting language for automated build/ deployments (It’s a plus)
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Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
