Why This Job is Featured on The SaaS Jobs
This SDET role sits at the intersection of SaaS delivery and applied AI, where product quality is tightly linked to customer experience outcomes. In an enterprise-facing, no code agentic AI platform, testing extends beyond UI flows into conversational behavior, model accuracy, and reliability across varied customer journeys. That makes the work especially relevant to modern SaaS teams shipping AI-enabled features into production environments.
From a SaaS career perspective, the position builds durable strengths in quality engineering for cloud products: API validation, automation with scripting, and process discipline that scales across multiple teams. Exposure to evaluating model behavior and feeding structured findings back into improvement cycles also mirrors how SaaS organizations increasingly operate, with QA contributing to continuous iteration rather than end stage verification. The combination of manual rigor and automation depth transfers well across SaaS companies adopting AI features.
The role tends to suit an engineer who likes methodical investigation, clear written feedback, and collaborating across functions to raise quality standards. It aligns with someone early to mid career who wants hands-on ownership of test planning and execution, while expanding into AI product testing and data quality awareness in a remote setting.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
Job Description:
We are looking for a seasoned SDET to help us keep a check on the quality of products. If you are passionate about quality and want to help make an impact in our organisation then we have a perfect role for you!
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Job Responsibilities- Testing of AI based conversational products
- Monitoring and improving quality assurance process ensuring any agreed-upon standards and procedures are followed
- Providing a high level of data quality awareness across multiple teams
- Evaluating and identifying where enhancements in accuracy of models are required
- Detailed testing feedback preparation to help the team to improve AI models
Requirements- Good focus for delivering high quality products and passionate about learning new technologies
- Should have passion for Manual & Automation Testing, Test Planning, Test Cases, Preparation and Execution
- Should have experience in API testing and scripting languages, like Python
- Good to have working experience on BDD (Behavior Driven Development) platform
- Bachelor in Computer Science or related Engineering field
- 2-4 years of relevant experience
- Should understand testing requirements related to the current project/product
- Ability to work in a fast-paced and dynamic work environment
- Excellent knowledge of Manual Testing concepts and tools
- Exposure to New technology, Problem solving skills, Self-motivated and self-starter, work independently
- Learning attitude and confident on the QA related Processes
- Knowledge in any Database (MySql, etc) is a plus
- Excellent written and verbal communication
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Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
