Why This Job is Featured on The SaaS Jobs
In the SaaS ecosystem, alliance leadership sits at the intersection of product platforms, cloud infrastructure, and enterprise buying journeys. This Strategic Alliances Director role stands out because it is anchored in building joint go to market motions with technology and consulting partners, a common growth lever for established SaaS companies selling into complex IT environments. The remit suggests meaningful influence over how a SaaS vendor is positioned and delivered through partner channels, not just how it is sold directly.
For a SaaS career, this kind of seat builds durable expertise in partner economics, co selling mechanics, and influence based revenue attribution. It also sharpens cross functional operating skills, since successful alliances require tight coordination across Sales, Product, Marketing, and Operations to translate roadmap discussions into field execution. Experience with cloud providers and GSIs tends to transfer well across enterprise SaaS categories where ecosystems and integrations shape purchasing decisions.
The role is best suited to professionals who prefer structured, outcome oriented work and are comfortable managing executive relationships while driving day to day program cadence. It will fit someone who enjoys navigating ambiguity across multiple stakeholders and who values measurable impact through pipeline, revenue, and partner performance indicators.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Strategic Alliances Director
PagerDuty is seeking a Strategic Alliances Director to join our dynamic, customer-focused Global Alliances team! You will lead our partnership strategy and ongoing development of a portfolio of PagerDuty’s most strategic partners. This role will be accountable for developing and executing PagerDuty’s partnership strategy, collaborating closely with Sales, Product, Marketing, and Operations.
The Strategic Alliances Director will lead the alliance team in launching and scaling GTM programs with key consulting and technology partners to drive PagerDuty's growth and enhance service delivery. They will establish strong relationships with partner leadership teams, both horizontally and vertically, to maximize the impact of our partnerships.
KEY RESPONSIBILITIES
- Develop and execute the joint Go-To-Market strategy with Strategic Partners to drive pipeline and revenue growth.
- Deliver on key financial goals, including alliance-influenced revenue and pipeline generation metrics.
- Partner with PagerDuty’s Sales organization to align opportunities and build strong field relationships with Partners account teams.
- Represent PagerDuty within the Partners ecosystem, advocating for mutual success and resolving partnership challenges.
- Define joint value propositions and collaborate with Product Marketing and Partner Marketing on campaigns and messaging.
- Drive executive-level partnership engagement and identify new strategic opportunities through roadmap discussions.
BASIC QUALIFICATIONS
- Bachelor’s degree or equivalent degree or experience.
- 10+ years of experience in the IT or enterprise software/SaaS industry.
- Proven track record in developing and executing partner and alliance go-to-market strategies.
- Demonstrated success managing partnerships that drive measurable revenue impact.
- Experience developing and managing a portfolio of GSI/RSI relationships and leading cross functional teams at scale to common outcomes and goals.
- AWS or Cloud Service Provider experience
PREFERRED QUALIFICATIONS
- Strong relationship-building and management skills
- Experience building and scaling GTM partnerships for pipeline and revenue generation
- Excellent oral and written communication skills
- Ability to work effectively with individuals at all levels and across organizations
- Highly organised and detail-oriented
- BA/BS degree in a related field
