Why This Job is Featured on The SaaS Jobs
This Account Engineer position sits at a core SaaS inflection point: the handoff from initial sale to sustained product usage. In cloud data platforms, adoption is the business model, and the role is structured around turning early customer intent into measurable consumption through technical guidance, enablement, and repeatable activation programs.
For a SaaS career, the work builds durable skills at the intersection of solution engineering and customer success. Owning a portfolio’s technical outcomes develops fluency in onboarding patterns, time to value, and the operational levers that drive expansion in usage based pricing environments. The remit also creates exposure to cross functional coordination with account teams, support, services, and product, including translating field feedback into product direction, a common pathway toward senior customer facing technical leadership.
The role fits professionals who prefer hands on problem solving paired with stakeholder communication, and who enjoy being accountable for outcomes rather than isolated deliverables. It will suit someone comfortable switching between architecture guidance, troubleshooting, and lightweight program creation such as labs or webinars, while maintaining a structured approach to prioritization across multiple customers.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.
The Account Engineer is a high-impact, cross-functional role designed to accelerate the customer journey from initial acquisition to successful platform adoption and expansion on the Snowflake AI Data Cloud. You will contribute to this mission by driving initial utilisation, leveraging modern AI-powered tools and coding agents to ensure technical success.
This role bridges the critical gap by helping new and early-stage customers achieve rapid implementation, quick value, and a world-class experience on the Snowflake platform. You will be the dedicated customer technical partner, responsible for driving technical enablement and supporting the overall activation and adoption of our customers initial use cases.
This is a fantastic opportunity for technical professionals to develop deep expertise in cloud data architecture, make a measurable impact on customer success, and contribute to one of the fastest-growing technology companies.
KEY RESPONSIBILITIES AND DELIVERABLES
The Account Engineer manages a critical portfolio of new and early-stage customers, and is accountable for accelerating their time-to-value and achieving sustained platform growth. Operating as a Full-Stack Technical Resource, this role blends deep hands-on expertise with the strategic acumen of a business leader.
Strategic Ownership and Value Creation
Lead Your Account Micro-Business: Take ownership of the technical success and consumption trajectory within your assigned portfolio, driving adoption metrics in your assigned accounts, acting as a single point of contact for all customer needs.
Driving Outcome-Based Utilization: Apply an outcome-based selling mindset to customer engagements, focusing on how the Snowflake AI Data Cloud helps them solve complex data challenges and unlock maximum business value—not just product features.
Strategic Advisory and Guidance: Serve as a trusted strategic advisor immediately following the initial contract close, providing guidance on data strategy, technology stack integration, and ensuring a swift, successful activation of Use Cases.
Deliver Technical Value with AI: Deliver technical value efficiently by leveraging cutting-edge AI-powered development tools and automation to accelerate solutions and implementation guidance, helping customers move faster to production.
TECHNICAL EXECUTION AND COLLABORATION
Provide customers with critical, Snowflake-specific foundational guidance, including Architectural Best Practices, Workload Isolation & Warehouse Utilization, Resource Monitoring & Alerts, Budgeting, and RBAC/Security Setup.
Collaborate effectively with the Account Team to highlight risks and establish and nurture trusted relationships with internal Snowflake teams (e.g., Professional Services, Support) and external partners to ensure seamless resource orchestration.
Create and deliver reusable, high-impact programs, such as Hands-on Labs (HoLs) and webinars, to educate a wide customer audience on specific platform features and industry best practices.
Act as a key feedback loop from the field to influence future product development, working closely with Product Management and Engineering teams.
Efficiently triage a broad array of incoming customer inquiries, assisting the field team with demos, troubleshooting, and identifying opportunities to qualify potential business value for the Expansion team.
REQUIRED QUALIFICATIONS
We are seeking highly skilled and motivated technical professionals eager to launch their next career chapter with us.
Hands-on experience with SQL is required.
Strong foundational understanding and experience with data architecture, data analytics, and the core concepts of major cloud platforms (AWS, Azure, Google Cloud).
A strong desire to learn, grow your technical skills, and become an expert in the Snowflake platform.
Excellent written and verbal communication skills with the ability to communicate technical concepts clearly and effectively to diverse audiences.
Ability to handle multiple projects simultaneously and possess Project Management skills to track, manage, and drive customers to an agreed-upon timeline.
University degree in computer science, engineering, mathematics, or related fields, or equivalent practical experience in a technical role.
WHAT SETS YOU APART (PREFERRED QUALIFICATIONS)
SnowPro Core certification.
Proficiency in additional coding languages, particularly Python, Java, or Scala, especially in a data or application development context.
Experience with modern data technologies (e.g., CI/CD tooling, orchestration tools) or a basic understanding of Data Science concepts.
Prior experience or strong interest in leveraging AI-powered development tools and coding agents to increase solution delivery efficiency.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
