Why This Job is Featured on The SaaS Jobs
Genesys sits in the enterprise SaaS segment, where product expectations include reliability, security, and consistent user experience across large customer bases. An iOS role in this context is notable because mobile becomes a first-class surface for customer and employee experience workflows, not a companion app. The listing signals work connected to a cloud platform with AI positioning, which typically means mobile features must integrate cleanly with evolving backend capabilities and service APIs.
For a SaaS career, this kind of mobile engineering track builds durable strengths in building and maintaining client applications that ship continuously, integrate with REST and GraphQL services, and are instrumented for performance and quality. Experience collaborating across design, frontend, and backend functions maps directly to how SaaS products are delivered, where mobile work is tightly coupled to platform roadmaps, release processes, and observability practices rather than one-off launches.
This role fits an engineer who prefers end-to-end ownership across the iOS lifecycle, from feature design through App Store release and ongoing maintenance. It will suit someone who enjoys code review, structured engineering practices, and incrementally improving a mature product, while staying current on iOS frameworks and tooling without treating novelty as the goal.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
About the Role
We are looking for a skilled IOS Developer with strong experience In building high-quality mobile applications to join our team. As part of our engineering team, you will collaborate closely with
designers, frontend and backend engineers to deliver seamless, scalable, and user-friendly iOS experiences. The ideal candidate Is passionate about mobile technologies, thrives in solving complex problems, and contributes to best practices across the team.
Responsibilities
- Design, develop, and maintain advanced applications for the IOS platform.
- Collaborate with cross-functionalteams to define, design, and ship new features.
- Write clean, maintainable, andtestable code following best practices.
- Ensure performance, quality, and responsiveness of applications.
- Debug and resolve technical Issues, crashes, and performance bottlenecks.
- Stay up-to-date with emerging iOS technologies, frameworks, and best practices.
- Contribute to technical discussions and code reviews.
- Participate in the fullmobile development lifecycle, from concept to deployment and maintenance.
Requirements
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
- 3-7 years of professional mobile development experience (Preferably Swift, Objective-C).
- Strong knowledge of iOS frameworks (UIKlt, Core Data, Core Animation, etc.).
- Experience integrating RESTful APls, GraphQL, or third-party librarles/SDKs.
- Familiarity with Xcode, Instruments, and other iOS development tools.
- Good understanding of design patterns (MVC, MWM, VIPER, or similar).
- Proficiency in Git or other version control systems.
- Knowledge of App Store deployment process and guidelines.
- Strong problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
Nice-to-Have
- Experience with SwiftUI.
- Knowledge of Firebase, mobile analytics, and push notification services.
- Experience working in Agile/Scrum environments.
This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
119,600.00 - $154,800.00
Employee Referrals:
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
