Why This Job is Featured on The SaaS Jobs
This Senior Program Manager role sits in a mature SaaS environment where product usage data and customer journey analytics are central to how teams operate. In that context, “business transformation” typically means aligning systems, process, and operating rhythms so the company can execute consistently across Product, GTM, and internal functions. The remit described is less about owning a single project and more about creating the connective tissue that keeps enterprise initiatives moving and measurable.
For a SaaS career, the standout value is repeatable exposure to portfolio governance and change adoption, two disciplines that become increasingly important as SaaS companies scale beyond founder-led execution. The work touches quarterly planning, dependency management, executive reporting, and enablement alignment, all transferable skills across SaaS operators roles. Building strength in translating strategy into operating plans and in maintaining an execution cadence is especially relevant in subscription businesses where priorities shift with retention, expansion, and product evolution.
This role fits professionals who prefer structured problem solving, clear artifacts, and accountability mechanisms, and who are comfortable influencing without formal authority. It also suits program leaders who enjoy synthesizing complex inputs into decision-ready narratives and who want proximity to senior stakeholders while staying anchored in delivery fundamentals.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Senior Program Manager, Business Transformation
Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,200 customers—including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour—rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.
As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
About the Role & Team
Amplitude is looking for a Senior Program Manager, Business Transformation to drive execution, alignment, and delivery across our highest-priority strategic initiatives. Reporting to the Vice President, Business Transformation, this role operates at the intersection of strategy, execution, and change ensuring that company priorities are planned effectively, delivered with discipline, and adopted across the organization.
This role’s focus will be the programmatic backbone for the Business Transformation portfolio, bringing clarity, structure, accountability, and communication across multiple initiatives that span systems, process, and operating-model change. As well as strategic PM for our large highly complex projects that require a senior level of project management.
This is an opportunity to play a critical “glue” role at the enterprise level: enabling leaders and teams to move faster and with confidence by providing strong program management, executive visibility, and a steady operating rhythm.
As a Program Manager & Project Manager, Business Transformation, you will:
Strategic Program & Portfolio Execution
- Own the end-to-end delivery of assigned business transformation programs, from planning through execution, launch, and sustained adoption.
- Translate strategic priorities into clear program plans, milestones, dependencies, and success metrics.
- Help manage weekly top program health tracking progress, risks, decisions, and outcomes across workstreams.
- Drive cross-functional execution without direct authority, ensuring momentum and follow-through.
Delivery Excellence & Continuous Improvement
- Actively support and evolve Amplitude’s Delivery Excellence practices, including intake, prioritization, planning, tracking, and reporting.
- Identify opportunities to improve delivery predictability, clarity, and execution rigor across the transformation portfolio.
- Standardize and maintain program artifacts such as plans, RAID logs, timelines, and status reporting.
Annual & Quarterly Planning
- Partner with Business Transformation leadership, Product Owners, and functional teams to support annual and quarterly project and systems planning.
- Help translate company priorities into an executable portfolio roadmap with clear sequencing and resourcing visibility.
- Ensure alignment across initiatives, surfacing tradeoffs and dependencies early.
Reporting & Executive Visibility
- Own weekly, monthly, and quarterly program reporting for executive audiences.
- Create clear, concise updates that highlight progress, risks, dependencies, and required decisions.
- Synthesize complex information into executive-ready narratives and dashboards.
Program Communications & Enablement
- Lead internal business transformation communications for assigned programs, including program updates, launch communications, and ongoing change messaging.
- Partner closely with Enablement teams to ensure programs are launch-ready and field-ready.
- Ensure enablement plans, timelines, and materials are aligned to program milestones and business outcomes.
Stakeholder & Executive Partnership
- Serve as a trusted partner to stakeholders, product owners as well as CE, helping drive alignment and accountability across teams.
- Facilitate program meetings, capture decisions and action items, and ensure closure.
- Anticipate risks and proactively escalate issues with thoughtful options and recommendations.
You’ll be a great addition to the team if you:
- 6+ years of experience in Program Management, Project Management, Business Operations, or Business Transformation roles.
- Proven success managing complex, cross-functional initiatives in a fast-moving, matrixed environment.
- Strong project management fundamentals with exceptional attention to detail and follow-through.
- Demonstrated ability to work directly with executive leadership and senior stakeholders.
- Experience supporting portfolio-level planning, prioritization, and reporting.
- Strong written and verbal communication skills, with the ability to tailor messaging for executives, operators, and the field.
- Experience partnering with Enablement, Operations, or GTM teams to support launches and adoption is a strong plus.
Personality Traits
- Extreme ownership: Takes full accountability for outcomes, not just activities.
- Organized & detail-driven: Brings clarity and rigor to complex, ambiguous work.
- Calm & steady: Maintains composure and execution discipline under pressure.
- Low-ego, high-impact: Measures success by the effectiveness of the team and the business, not personal visibility.
- Service-oriented & collaborative: Operates as a trusted partner across functions and leadership levels.
Why This Role Matters
This role is foundational to how Amplitude turns strategy into reality. A Business Transformation Project Manager ensures that our most important initiatives are planned well, executed predictably, communicated clearly, and adopted successfully, creating durable business impact rather than one-time delivery.
Who We Are
The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.
The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.
We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.
Some of our benefit programs include:
- Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
- Flexible time off, paid holidays, and more
- Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
- Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
- Employee Stock Purchase Program (ESPP)
Other fun facts about Amplitude:
- We were recognized in the Newsweek Excellence Index
- Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
- We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
- We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
- We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
- We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
- We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
- Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
This role is eligible for equity, benefits and other forms of compensation.
Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $167,000 - $251,000 total target cash (inclusive of bonus or commission)
Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $150,000 - $226,000 total target cash (inclusive of bonus or commission)
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