Why This Job is Featured on The SaaS Jobs
This Associate Solutions Consultant role sits at a common pressure point in SaaS: translating a broad, evolving platform into concrete outcomes during the sales cycle. In a product-led category like CRM and MarTech, pre sales credibility often hinges on how well someone can connect workflows, data, and integrations to real commercial use cases, not just feature knowledge. The remit here reflects that reality through close alignment with sales and frequent customer facing problem solving.
From a SaaS career perspective, the role builds durable skills in solution discovery, value articulation, and technical fluency across a multi product suite. Exposure to competitive positioning and repeatable demo assets is particularly relevant in SaaS environments where messaging, packaging, and product iteration change over time. It also offers practice operating across asynchronous tools and collaborating across functions, which maps well to many go to market paths.
This position tends to suit early career professionals who want customer proximity without moving fully into quota carrying sales on day one. It will fit someone who enjoys learning product detail continuously, can simplify technical concepts for non technical stakeholders, and prefers structured collaboration with sales teams over solitary delivery work.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Associate Solutions Engineers (ASE) partner with our sales team to bring our HubSpot platform and products to market. The core role of an Associate SE is to help our sales team close deals by providing high-velocity product expertise and deal support that helps customers solve their business needs with our tools and accelerate product fit alignment during the sales process to help achieve our mission: Helping Millions of Organizations Grow Better.
Your Role at HubSpot
As an ASE, you will work with our sales reps to answer questions, strategise on opportunities, and join prospect calls. Your role enhances the sales experience by helping prospects recognize the value of our product lines and ensure product fit, instilling confidence that HubSpot meets their technical and business needs.
The sales reps you’ll align with expect you to be a subject matter expert on our Sales, Marketing, Content, Commerce and Data Hubs, as well as the competitive landscape and how HubSpot solves real customer challenges. You’ll provide guidance on best practices for setting up, using, and succeeding with these tools, helping customers see how they work together seamlessly to grow their business and create a positive impact for their customers.
Responsibilities of an Associate Solutions Engineer:
- Always be learning about HubSpots platform and products as they & the market evolve around us.
- Partner with sales reps to quickly progress opportunities through internal prep work and deal support, customer-facing meetings, demo support, and solution building.
- Consult on use cases and make product recommendations via Slack, Loom & Zoom to move deals forward.
- Support reps in progressing deals by answering technical questions offline or on calls with prospects, building custom assets, and making demo recordings to be used at scale.
- Be beta-tolerant and customer-centric. Our platform is always evolving to delight our customers, so it's important to expect changes as you go to market.
Role requirements:
- Experience in a technical role, sales role or customer-facing role, such as Customer Support, Product Expert, Customer Onboarding, Customer Success, Inbound Success, or BDR.
- Ability to conceptually understand technical concepts and overall technologies, such as how APIs work and backend/frontend systems.
- Storytelling skills; comfortable positioning value to drive a business change.
- Excels at effectively collaborating with team members to address customer needs and drive sales.
- Goal-orientated with a track record of overachieving on targets/KPIs.
- Knowledge of HubSpot, the MarTech and CRM market conditions, and common competitors.
Who excels in this role? Top performers will demonstrate:
- Genuine curiosity and passion for business, web technology, and sales.
- A growth mindset and a habit of seeking feedback for self-development.
- An ability to collaborate cross-functionally to achieve success.
- A team player with great collaboration and communication skills who loves having customer impact in their role.
What are the benefits?
- You can choose to work from Home, Hybrid or Office (Sydney)
- World class new hire training and onboarding
- An education allowance up to USD$5,000 per annum
- Flexible Time Off Policy + a Week of Rest!
- Fitness and Private Health Insurance Allowance
- Paid 4 week sabbatical after 5 years with HubSpot
- Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
- Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks
- Check out the HubSpot Website to see all our wonderful Benefits
We don’t expect you to be an expert at everything. Extensive on-the-job training will be provided to the successful candidate.
