Why This Job is Featured on The SaaS Jobs
This Principal Software Engineer role stands out in the current SaaS landscape because it sits at the intersection of product engineering and applied AI, with a clear emphasis on production LLM usage, RAG, and agentic workflows. The scope also reflects a modern SaaS integration reality: event driven systems on GCP that keep multiple customer facing platforms consistent without brittle point to point connections, which is increasingly central to revenue stack software.
From a SaaS career perspective, the work builds durable leverage in three areas that travel well across vendors and product lines. It deepens experience in cloud native delivery patterns such as containerized services, IaC, and CI/CD discipline, while also strengthening architectural judgment around real time data flows and distributed reliability. The AI component adds practical exposure to how SaaS teams operationalize model choice, orchestration, and developer productivity tooling rather than treating AI as a research project.
The role is best suited to senior engineers who prefer owning technical direction and setting standards across teams. It will fit professionals who enjoy balancing hands on full stack work with platform level decisions, and who are motivated by turning ambiguous automation ideas into maintainable systems with measurable operational impact.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Key Responsibilities
LLM Strategy & Orchestration: Architect production-grade AI features using Claude (Anthropic), Gemini (Google), and GPT (OpenAI). Design RAG (Retrieval-Augmented Generation) pipelines and agentic workflows to automate complex business processes across the Revenue stack.
AI-Accelerated Development: Lead the adoption of GitHub Copilot and other AI-assisted coding tools across the organization. Establish best practices for AI-augmented engineering to 10X team productivity and code quality.
Event-Driven Architecture: Design and implement a high-scale, decoupled integration layer using GCP Pub/Sub and Cloud Functions. Ensure real-time data consistency across SaaS platforms without point-to-point fragility.
Cloud-Native Excellence: Own the lifecycle of containerized services on Serverless GKE (Autopilot) and Cloud Run. Drive "Infrastructure as Code" (Terraform) as the non-negotiable standard for all deployments.
Full Stack Engineering: Set the gold standard for our frontend architecture using Next.js 14/15, React, and TypeScript. Focus on type-safety, modular design, and high-performance server-side rendering.
Technical Stewardship: Influence the company’s 3-year technical roadmap. Mentor Senior and Staff engineers, lead deep-dive architectural reviews, and act as the final authority on complex system design decisions.
Required Experience/Skills:
Expert-level Next.js, React, and TypeScript. Deep knowledge of edge functions and modern web performance optimization.
Mastery of Serverless GKE (Autopilot), Cloud Run, and BigQuery. Proficient in Terraform and CI/CD automation.
Expert in Node.js, Go, or Python. Mastery of asynchronous patterns using Pub/Sub or Kafka.
A track record of delivering high-stakes, distributed systems that have measurable business impact.
Proven experience deploying Claude, Gemini, or GPT in production. Expertise in prompt engineering, fine-tuning, and LLM orchestration frameworks.
Power-user of GitHub Copilot or Cursor; ability to mentor teams on maximizing AI-assisted development.
Exposure to AI-driven analytics or automation (e.g., Gemini, Vertex AI, or similar).
Proficiency in REST/SOAP APIs, JSON, XML, and middleware tools .
Experience with Python, Java, or Node.js for custom integrations or scripts.
Strong knowledge of pre-sales, post-sales, and customer success processes (renewals, adoption, retention, upsell).
Excellent problem-solving, documentation, and cross-functional collaboration skills.
Recognized subject matter expert.
Manage large projects or processes.
Coaches, reviews, and delegates work to lower level employees.
Operational targets with major impact on department results.
Requires deep knowledge of job area typically obtained through advanced education combined with experience.
Typically viewed as having a specialty within discipline. May have broad knowledge of project management.
Typically requires a University Degree or equivalent experience and minimum 8 years of prior relevant experience; or Master’s degree with 6 years; or PhD with 3 years of experience.
Optional Experience/Skills:
Experience integrating CRM systems, preferably Oracle Fusion CRM / CX (Sales Cloud or Service Cloud) , BigTinCan, Gainsight.
Familiarity with Oracle Fusion ERP or Fusion CX architecture.
Understanding of data governance, user provisioning, and system performance optimization.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
NY generally ranges: $200,367-$300,551
CA generally ranges: $209,078-$313,618
All other locations fall under our General State range: $174,232-$261,348
Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
