Why This Job is Featured on The SaaS Jobs
This Engineering Manager role sits at a core SaaS pressure point: infrastructure that has to be reliable, secure, and cost-aware while supporting a globally used product. The listing signals a platform company operating at meaningful scale, where cloud operations, observability, and container orchestration are not background concerns but central to customer experience and enterprise trust.
For a SaaS career, the value is in building repeatable systems that allow product teams to ship without platform friction. Ownership of infrastructure-as-code, incident response, disaster recovery, and performance tuning translates across modern SaaS orgs, especially those balancing uptime expectations with rapid product iteration. The added adjacency to AI model infrastructure also reflects an increasingly common SaaS pattern where platform teams must support compute-heavy workloads alongside traditional web services.
This is best suited to an engineering leader who still enjoys technical depth and can guide decision-making across Kubernetes, networking, and security without losing sight of operational outcomes. It fits someone comfortable partnering across product and security, setting standards for how reliability work gets done, and coaching high-agency engineers through ambiguous, high-impact platform problems.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
Our infrastructure is the foundation that powers every user interaction with Harvey. We’re looking for an Engineering Manager to lead our Core Infrastructure team — the group responsible for building reliable, scalable, and secure systems that support our legal AI platform globally. This role will own cloud infrastructure, observability, container orchestration, and core platform reliability. You’ll report to our VP of Engineering andbe guideing a team of high-agency engineers, and partnering closely with security and product teams to ensure our infra is an accelerant, not a constraint.
At Harvey, we value Decisiveness, Simplicity, and the mindset that Job's Not Finished. We move fast, prioritize clarity, and are always striving for excellence. If this resonates with you, we'd love to hear from you.
What You'll Do
Lead and grow a team of engineers focused on infrastructure, networking, and platform reliability.
Own cloud operations, scaling worldwide while ensuring high availability and performance.
Partner with Harvey’s AI Labs to deliver scalable, cost-efficient LLM model infrastructure across products.
Build and harden a highly secure infrastructure foundation that the world’s top law firms and global enterprises can trust.
Drive key initiatives around observability, cost optimization, disaster recovery, and infrastructure security.
Oversee infrastructure-as-code practices across the engineering org.
Guide technical decision-making for container orchestration, service meshes, data infrastructure, and more.
Hire, grow, and retain exceptional engineers who thrive in a high-trust, high-impact environment.
Collaborate cross-functionally to align infrastructure work with product roadmap and company goals.
Foster a culture of operational excellence, blameless incident response, and continuous improvement.
What You Have
3+ years of engineering management experience and 8+ years of hands-on infrastructure engineering.
Deep expertise in cloud platforms (AWS, GCP, or Azure), Kubernetes, and infrastructure-as-code tooling (Terraform, Pulumi).
Strong understanding of observability stacks (e.g. Datadog, Sentry) and incident response workflows.
Experience with CI/CD, networking, and security principles at scale.
A track record of designing and scaling systems with reliability and performance in mind.
Excellent communication and collaboration skills, with a bias toward clarity and action, especially in incident management and customer communication.
A systems mindset and passion for simplifying complex infrastructure.
Compensation
$315,000 - 330,000 USD
Please find our CA applicant privacy notice here.
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
