Why This Job is Featured on The SaaS Jobs
This Sales Development Representative role sits at a common growth lever in SaaS: converting a broad mix of inbound demand into qualified sales conversations. With Toast positioned as a vertical SaaS platform for restaurants, the work reflects how modern SaaS companies build repeatable pipeline by combining paid, partner, event, referral, and organic sources and then standardising follow up through defined handoffs to Account Executives.
For SaaS career development, the day to day emphasis on multi channel prospecting and disciplined activity tracking builds the fundamentals of revenue operations literacy. Regular use of systems like Salesforce and Salesloft, plus clear output metrics around demos and contribution to recurring revenue, helps develop a data informed approach that transfers across SaaS go to market teams, including SDR leadership, account management, and broader commercial roles.
This position is best suited to someone who prefers structured goals, consistent outreach routines, and clear feedback loops. It also fits professionals who want to apply bilingual communication as a practical advantage while learning how SaaS teams segment markets and qualify opportunities at the SMB level.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Now, more than ever, the Toast team is dedicated to supporting our customers. We're providing technology, resources, and a strong sense of community to help restaurants navigate these challenging times. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.
As an Strategic Cuisines Sales Development Representative (SC SDR), you will play a key role in expanding Toast’s reach by engaging inbound leads and connecting with US-based SMB restaurants (1-15 locations). This role focuses on leveraging paid, organic, partner, event, and referral leads from our inbound router. Your goal will be to use a variety of outreach methods—calls, emails, texts, and social—to engage prospects and schedule demos with Strategic Cuisines Account Executives across the United States.
A day in the life (Responsibilities):
- Manage inbound leads and proactively engage restaurant owners and decision-makers through multi-channel outreach (phone, email, text, social).
- Schedule 36+ demos per month for Strategic Cuisines Account Executives.
- Contribute to $45,000+ in ARR per month as a ramped rep.
- Make a minimum of 65 calls per day, with a total of 100+ outreach activities (calls, emails, texts, social).
- Work collaboratively with SC Account Executives to ensure a seamless handoff of qualified opportunities.
- Maintain accurate records of outreach efforts and prospect interactions in Salesforce and Salesloft.
What you'll need to thrive (Requirements):
- Fluency in Spanish (in addition to English) – written and verbal communication.
- Previous sales or customer-facing experience (sales internships included).
- Strong work ethic and determination to exceed goals.
- Excellent organization, critical thinking, and communication skills.
- Ability to thrive in a remote environment while staying motivated and collaborative.
What will help you stand out (Nonessential Skills/Nice to Haves):
- Experience with Salesforce and Salesloft.
- Restaurant industry experience.
- Clear career progression with the opportunity to advance into a SC AE role or other non-language-dependent sales positions.
- Fully remote position with a highly collaborative and supportive sales culture.
- Competitive compensation with uncapped earnings potential.
- Access to a robust training program, coaching, and ongoing professional development.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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