Why This Job is Featured on The SaaS Jobs
Enterprise SaaS companies selling into large customers increasingly win or lose on trust, and this Security Specialist, GRC role sits directly on that fault line. WRITER operates in the enterprise generative AI category, where data handling, model governance, and customer assurance are now core parts of the product story, not peripheral compliance work. The remit spans recognized standards like SOC 2 and ISO 27001 while also touching newer AI governance considerations, reflecting where security programs in modern SaaS are heading.
From a SaaS career perspective, the role builds durable leverage across the revenue and delivery cycle. Running audits, building control frameworks, and answering customer security assessments develops fluency in how SaaS companies operationalize risk, shorten sales friction, and maintain audit readiness as product surface area expands. Experience translating regulatory and contractual expectations into implementable controls is broadly transferable across B2B SaaS, especially as procurement scrutiny increases.
This position fits professionals who like structured problem solving and cross functional coordination, and who can communicate clearly with both engineers and non technical stakeholders. It is well suited to someone who wants ownership of a compliance program end to end and is motivated by building repeatable governance mechanisms rather than one off documentation pushes.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
This is your chance to shape AI governance from the ground up at one of the fastest-growing companies in enterprise AI. As a security specialist, GRC at WRITER, you'll be building the frameworks that ensure our AI platform earns and keeps the trust of the world's most demanding enterprises. You're not just checking boxes—you're creating the compliance infrastructure that enables WRITER to scale safely and securely while moving at the speed of innovation.
The opportunity here is extraordinary: you'll work at the intersection of AI, security, and business enablement, helping define what governance looks like for enterprise AI systems that didn't exist a few years ago. You'll lead audit engagements for SOC 2, ISO 27001, and other critical certifications, respond to customer security assessments that directly impact major deals, and build the policies and controls that protect both our AI models and the sensitive data flowing through them. You'll translate complex regulatory requirements into practical, business-aligned security controls while partnering with Engineering, Legal, Product, and Sales to ensure WRITER can sell into highly regulated industries without compromising our velocity.
This role can be remote within the US or hybrid from our San Francisco or New York City offices, reporting to the head of security.
🦸🏻♀️ What you'll do
Own and drive WRITER's security compliance program end-to-end including managing SOC 2 Type II audits, ISO Triad (27001/27701/42001) certification, and expanding our compliance coverage to meet emerging customer requirements in regulated industries like financial services and healthcare
Lead customer assurance efforts by responding to security questionnaires, DDQs, and RFPs from enterprise customers, maintaining our trust portal with up-to-date security documentation, and partnering with Sales to remove security blockers that could delay major deals
Build and maintain WRITER's security governance framework including creating and updating security policies, access control standards, vendor risk procedures, incident response plans, and AI-specific governance documentation that addresses model training, data handling, and responsible AI deployment
Conduct continuous control monitoring and evidence collection by implementing automated compliance workflows, tracking remediation activities across teams, performing control testing, and ensuring we maintain audit-ready documentation throughout the year instead of scrambling before audits
Drive risk assessments and third-party vendor security reviews by evaluating supplier controls, identifying and quantifying security risks across our AI platform and infrastructure, and working cross-functionally to prioritize and track remediation efforts
Partner with Engineering and Product teams to embed compliance into the development lifecycle by reviewing architecture decisions for security and privacy implications, ensuring secure-by-design principles are followed for new AI features, and translating regulatory requirements into technical controls that developers can actually implement
Serve as the primary point of contact for external auditors and assessors, coordinating evidence collection, scheduling interviews, addressing findings, and ensuring audit processes run smoothly while minimizing disruption to the broader team
⭐️ What you need
2+ years of hands-on experience in GRC, security compliance, or audit roles within fast-paced tech companies or startups—you understand how to build compliance programs that enable growth rather than slow it down
Deep working knowledge of security frameworks and certifications including SOC 2 Type II, ISO 27001, GDPR, CCPA, and familiarity with emerging AI governance requirements—you've led audits from planning through certification and can speak confidently about control requirements
Strong technical literacy that allows you to evaluate cloud security architectures, understand API security, review access control implementations, and have credible conversations with engineers about security controls—you don't need to write code but you need to understand how systems work
Excellent project management abilities with the skill to juggle multiple audits, customer questionnaires, policy updates, and remediation initiatives simultaneously while keeping stakeholders informed and projects moving forward without constant oversight
Outstanding communication skills that enable you to explain complex compliance requirements in clear, actionable language to technical and non-technical audiences alike—you can craft policies that engineers will actually follow and present risk scenarios that executives will understand
Natural curiosity about AI governance and emerging regulatory landscape including AI-specific frameworks, model risk management, data privacy implications of AI training, and responsible AI principles—you're excited to help define best practices in an evolving space
Alignment with WRITER's values of Connect (building trusted relationships with customers, auditors, and cross-functional teams), Challenge (pushing beyond checkbox compliance to create governance that truly reduces risk), and Own (taking full accountability for WRITER's security posture and customer trust)
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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