Why This Job is Featured on The SaaS Jobs
This Growth Strategy and Operations Analyst role is notable in the SaaS ecosystem because it reflects a mature approach to go to market operations: treating growth as a system that can be instrumented, modeled, and improved. While Leap’s platform connects retail and ecommerce, the work described centers on repeatable workflows, pipeline visibility, and decision support, all familiar patterns in SaaS companies building durable distribution and predictable execution.
For SaaS career development, the strongest signal here is breadth across the operating cadence that sits behind revenue. Experience standardizing metrics, pressure testing unit economics, and translating analysis into executive materials tends to transfer well across SaaS strategy and operations, revenue operations, and business operations tracks. The emphasis on tooling and AI enabled workflow improvement also maps to a common SaaS lever: increasing throughput and consistency without adding headcount.
This role is best suited to early career operators who prefer structured problem solving and are comfortable moving between spreadsheets and cross functional coordination. It should appeal to professionals who want proximity to leadership decisions, enjoy clarifying ambiguous questions into measurable inputs, and are interested in how platforms scale through process design as much as through product.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Growth Strategy & Operations Analyst
About Leap
Leap is building the world’s largest network of branded retail stores - powered by data, systems, and scale. The Leap Platform enables brands to deploy physical retail that works in concert with ecommerce, faster and with meaningfully reduced cost and risk. We bring modern brands to life through compelling, immersive customer experiences and data-driven operations.
Our team is powering the next generation of leading consumer brands by creating vibrant presences in local communities nationwide. As one of the fastest-growing companies in the retail and ecommerce space, Leap has launched stores for dozens of brands and continues to scale its network across brands, markets, and categories.
Come take this leap with us. Your ideas, perspective, and voice are valued here.
The Role
Leap is seeking a Growth Strategy & Operations Analyst to support the processes, analyses, and initiatives that fuel the company’s growth. This role sits within Leap’s Growth organization and operates at the intersection of go-to-market strategy, real estate, and business operations.
The Growth Strategy & Operations team serves as the analytical and operational backbone of Growth - supporting Business Development and Real Estate while acting as the cross-functional partners between Growth and other teams at Leap. The team helps shape how opportunities are evaluated, how deals (both net new business and renewals) are structured, and how the platform scales efficiently through key strategic initiatives.
In this role, you will partner closely with senior leaders and cross-functional teams to support live brand and real estate deals, contribute to high-impact strategic initiatives, and design and execute Growth workflows and processes that enable Leap to scale. You will participate in strategic projects across go-to-market, pricing, and growth planning, build analyses and materials that inform executive decision-making, and own execution of key deliverables tied directly to company objectives.
This is an ideal role for candidates who want to move closer to execution, develop operating judgment, and learn how a venture-backed platform business is built from the inside out.
Location
This role is based in New York City, with the expectation to be in the office 4 days a week.
Core Responsibilities
- Deal Support & Underwriting: Draw insights from financial underwriting, pricing analyses, and deal scenarios to support the end-to-end lifecycle of brand and real estate opportunities. Develop analyses and materials that inform investment decisions, deal structuring, and go-to-market strategy.
- Go-To-Market Strategy & Workflows: Support the design, execution, and ongoing refinement of go-to-market and Growth workflows that move opportunities from early interest through signed agreements. Apply structured problem-solving and process improvement to improve how Growth operates at scale.
- Reporting: Standardize key metric tracking and pipeline reporting to support visibility and decision-making across the Growth organization. Translate data into clear, actionable insights that help evaluate opportunity quality, pipeline health, and performance trends.
- Operational Efficiency & Tooling: Identify and assess opportunities to improve efficiency through systems, tooling, and AI-enabled workflows. Support the design, testing, and adoption of process improvements that increase the velocity, consistency, and scalability of Growth execution.
- Cross-Functional Collaboration: Partner with Finance, Legal & Risk, and Operational Teams to support the evaluation and execution of growth opportunities as well as product evolution. Contribute to cross-functional projects through deep understanding of Leap’s business model, unit economics, and operating capabilities.
- Brand & Platform Support: Develop a strong understanding of Leap’s business model and value proposition. Support external-facing materials and conversations by tailoring Leap’s platform narrative to prospective brand partners’ P&L structures, growth objectives, and operating models.
Our Ideal Candidate Has
- 1-3 years in GTM strategy and/or operations, management consulting, investment banking, sales and trading, strategic sales, or a high-growth startup environment.
- Strong business and financial acumen with comfort navigating models, data, and deal documentation.
- Advanced Excel and PowerPoint skills; able to build, pressure-test, and clearly explain analyses with limited guidance.
- A “no task too big or too small” approach, with the ability to switch seamlessly between detailed execution and higher-level problem solving.
- Self-starting, accountable, detail-oriented, and results-driven mindset.
- Interest in consumer brands, retail, real estate, and platform businesses.
- Clear, concise written and verbal communication skills.
- Ability to thrive in a fast-paced, evolving environment.
Outcomes & Measures of Success
- Develop deep familiarity with Leap’s growth approach and underwriting model, producing materials that directly inform high-quality strategic and deal decisions.
- Improve the speed, consistency, and quality of Growth outputs through strong execution and process support.
- Contribute meaningfully to quarterly and annual targets across brand signings, locations added, revenue, margin, and real estate utilization.
- Support initiatives that improve the overall mix of brands, leases, and stores across the platform.
- Be a trusted, reliable partner and team member within the Growth organization and a positive contributor to a high-performance team culture.
Salary Range Transparency
A reasonable estimate of the current base salary range for this position is $90,000-$110,000. All corporate roles are eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level and experience. Leap offers a competitive total rewards package, which includes medical, dental, and vision insurance, sick leave, unlimited paid time off, and more.
Leap EEO statement
However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
Thank you for your interest in this opportunity! Unfortunately, due to the high volume of inquiries received, we may not be able to respond to all applicants.
