Why This Job is Featured on The SaaS Jobs
This IT Lab System Engineer role stands out in the SaaS ecosystem because it sits at the intersection of product engineering and real customer infrastructure. Building and maintaining a lab that mirrors enterprise environments is a core capability for SaaS vendors operating in security and IT-adjacent categories, where integrations and deployment realities often determine adoption. The remit spans both physical and cloud setups, reflecting how modern SaaS products must prove reliability across hybrid architectures.
From a SaaS career perspective, the work builds durable expertise in the “last mile” of product delivery: identity, endpoint controls, network dependencies, and telemetry pipelines that influence onboarding and troubleshooting. Regular exposure to protocols and platforms like SCIM, SIEM, syslog, and major IDPs creates a transferable foundation for roles in solutions engineering, reliability, security engineering, or technical product enablement across SaaS companies selling into IT and security teams.
This position is best suited to an engineer who prefers hands-on systems work, enjoys reproducing complex environments, and can operate with a high degree of independence. It will appeal to professionals who like bridging R&D needs with deployment constraints, and who are motivated by breadth across operating systems, network architecture, and third-party integrations rather than owning a single internal stack.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Description
As an IT Lab System Engineer at Island, you will work on an IT Lab designed to simulate customer environments. You’ll work closely with the entire R&D team, get to know how Island customers’ environments are built and configured and set up multiple physical and cloud-based set ups, implementing a wide range of products, protocols, and configurations.
Requirements
- IDPs (Okta, Azure Entra)
- DLP vendors (Symantec, Forcepoint, McAfee)
- EPPs
- SCIM, SIEM, Syslog
- VPNs and Network products (TCP/IP, VPN, DNS, DHCP)
- Security systems (firewalls, endpoints, PKI, etc)
- VDI products (AVD, RDS)
- Sase & ZTNA
- CASB and third party integrations
- OS troubleshooting (Windows, macOS, Linux, iOS, Android)
- Advanced network architecture and firewall expertise
High independence, time managementAt Island, we foster a supportive, growth-driven culture. If you're a motivated problem-solver with strong cybersecurity expertise, we’d love to meet you.
