Why This Job is Featured on The SaaS Jobs
Karbon’s Product Coordinator role sits in a familiar SaaS pressure point: keeping product strategy and engineering execution aligned while multiple initiatives move in parallel. By supporting both the CPO and CTO, the position operates close to the decision layer where roadmap tradeoffs, delivery sequencing, and stakeholder expectations are shaped, making it particularly relevant to how modern SaaS organisations run product and technology as a single system.
For a SaaS career, the long-term value is the operating view it provides into product development rhythms and cross-functional coordination. The work builds fluency in the mechanics that underpin SaaS delivery, such as meeting cadences, dependency tracking, documentation hygiene, and clear internal communications. Experience gained here tends to transfer well across SaaS environments where execution quality is often determined by process clarity and information flow rather than headcount.
This role is best suited to professionals who enjoy being a connective layer between leaders and teams, and who take satisfaction in turning ambiguous requests into structured plans and follow-through. It also fits someone who wants proximity to product and engineering without being on an individual contributor build track, and who is comfortable balancing executive support with project coordination responsibilities.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Karbon is hiring a Product Coordinator—a high-energy, organized, and proactive individual who will act as a central hub for our Product and Technology teams. You will play a dual role, providing executive support to our Chief Product Officer (CPO) and Chief Technology Officer (CTO) while ensuring seamless coordination across critical product and engineering projects.
About the Role
You will be the right hand to our CPO and CTO, managing their complex schedules and priorities while simultaneously driving operational excellence across the Product and Technology organizations. You’ll operate at the intersection of leadership and execution, ensuring that our most important initiatives stay on track and that our executive leaders are set up for success.
This role reports into the Chief Product Officer.
Executive Support & Enablement
- Strategic Calendar Management: Proactively manage and optimize the calendars of the CPO and CTO, ensuring their time is aligned with Karbon’s highest strategic priorities.
- Executive Communication: Draft internal and external communications, presentations, and reports on behalf of the CPO/CTO, ensuring a consistent and professional voice.
- Meeting Lifecycle Management: Organize and facilitate leadership meetings, including preparing agendas, capturing actionable minutes, and rigorously following up on outstanding items.
- Operational Liaison: Act as a primary point of contact for the CPO/CTO, triaging requests and facilitating smooth communication with both internal teams and external partners.
Product & Technology Coordination
- Cross-Functional Project Support: Coordinate across various projects within the Product and Technology domains, tracking milestones, identifying dependencies, and ensuring stakeholders are kept informed.
- Portfolio Tracking: Maintain visibility into the product roadmap and engineering initiatives, assisting in the preparation of status updates for the broader organization.
- Internal Events & Offsites: Lead the planning and execution of Product and Technology team events, town halls, and strategic offsites to foster a strong, collaborative culture.
- Process Improvement: Identify and implement administrative and operational efficiencies that help the Product and Technology teams move faster and with more clarity.
Operational Excellence
- Documentation Management: Ensure that critical product and technical documentation, meeting archives, and project repositories are well-organized and easily accessible.
- Stakeholder Alignment: Help bridge gaps between Product, Engineering, Design, and other departments by ensuring clear information flow and shared understanding of goals.
In this role, success typically means:
- The CPO and CTO are operating at peak efficiency, with their time focused on high-leverage strategic activities.
- Product and Technology projects are better coordinated, with fewer "surprises" and clearer cross-functional communication.
- The Product and Technology teams feel supported, informed, and connected through well-executed internal events and communications.
- You are recognized as a trusted partner who brings order, clarity, and momentum to the organization.
About You!
- Proven Coordination Experience: Significant experience in a coordinator, project management, or high-level executive assistant role, preferably within a fast-paced technology or SaaS environment.
- Superior Organization: Exceptional project management and organizational skills, with the ability to juggle multiple competing priorities without dropping the ball.
- Executive Presence: High level of professionalism and the ability to interact confidently with senior leadership and diverse global teams.
- Strong Communication: Excellent written and verbal communication skills; you can distill complex information into clear, actionable updates.
- Technical Literacy: A baseline understanding of software development lifecycles (Agile/Scrum) and product management principles to effectively navigate the team's landscape.
- Proactive Problem-Solver: A "get-it-done" attitude with the ability to anticipate needs before they are explicitly stated.
Nice to have
- Experience using tools like Linear, Slite, Slack, and Google Workspace to manage projects and communications.
- Previous experience supporting multiple executives simultaneously in a distributed, multi-location team environment.
- A passion for product development and an interest in how technology teams build and ship software.
Why Work at Karbon?
- Industry-leading benefits package including medical, dental, and vision insurance for you and up to three eligible dependents. Also:
- Work-from-home allowance
- Rice subsidy
- Meal allowance per working day
- Laundry allowance
- 15 paid time off days per year (which includes 5 Karbon Days per year)
- 7 Sick leave days per year
- Internet and work-from-home subsidy
- Discretionary bonus program
- Work with (and learn from) a very experienced team
- Be part of a startup team that will continue to grow around you
- Flexible approach to work environment (we believe in trust and autonomy)
- A culture of open communication, consistent feedback, and full transparency into company results, metrics, and financial position
