Why This Job is Featured on The SaaS Jobs
Physical security is often overlooked in SaaS, yet it becomes increasingly material as companies move from a single office footprint to multiple sites, higher headcount, and enterprise customer expectations. This Head of Physical Security role stands out because it treats security as an operational system to be designed, standardized, and audited, rather than a set of ad hoc facilities tasks. In a software-led business with global customers, consistent controls around access, visitors, and incident handling are part of the broader trust posture.
From a SaaS career perspective, the role offers exposure to building a function from zero to repeatable practice, including policy development, runbooks, and vendor-managed service levels. That kind of program-building experience transfers well across SaaS companies that are scaling offices, expanding internationally, or maturing governance alongside product and revenue growth. The cross-functional nature of incident response also develops fluency with how SaaS operators coordinate with HR, Legal, IT, and Communications.
This position is best suited to a self-directed security leader who prefers owning outcomes end to end and can translate risk into practical operating standards. It will fit someone who enjoys balancing technology choices with process design, and who is comfortable being the primary point of accountability as the program takes shape.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
We're seeking a Head of Physical Security to build and lead Harvey's physical security program from the ground up. You'll design and implement security policies, runbooks, and incident response procedures while standardizing and modernizing building security technology across our office locations. This role is responsible for establishing a comprehensive physical security function, including access control, surveillance, visitor management, emergency response planning, vendor and guard force management, and building management relationships.
The ideal candidate is a seasoned physical security leader who has built programs from scratch in a high-growth environment, can operate independently, and brings deep expertise in corporate security best practices, building security technology, and cross-functional stakeholder management.
What You'll Do
Build the Physical Security Program: Design and implement Harvey's physical security strategy, including governance documents, physical security policies, standards, and site security plans.
Develop Runbooks & Incident Response: Create and maintain runbooks for physical security incidents, including clear escalation paths, after-action reviews, and integration with HR, Legal, IT, and Communications for cross-functional incidents.
Standardize Building Security Technology: Evaluate, standardize, and upgrade access control systems (badges, mobile credentials, biometrics), video surveillance (CCTV/VMS), intrusion detection systems, and visitor management systems across all Harvey offices.
Manage Security Services & Vendors: Own relationships with contracted security guard services, establish and manage vendor and guard force SLAs (service levels, training requirements, post orders, and escalation criteria), and oversee security services on retainer.
Building Management Relationships: Serve as the primary point of contact with building management teams across Harvey's office locations, coordinating on access control integration, CCTV requirements, after-hours access, and building security protocols.
Training & Awareness: Drive security awareness programs for all employees, including tailgating prevention, badge use, and reporting suspicious behavior, as well as specialized training for reception, facilities, and security personnel.
Compliance & Audit: Conduct internal audits of access logs, video coverage, and alarm response times; ensure regulatory alignment with workplace safety regulations and applicable standards.
Team Building: Hire and develop additional physical security personnel as the program matures and the company scales.
What You Have
Minimum 8+ years of experience in corporate physical security, global security, or a related field, with demonstrated experience building a physical security program from the ground up.
Deep knowledge of access control systems, video surveillance platforms, intrusion detection, and visitor management technologies.
Experience managing security guard services, vendor contracts, and SLAs for physical security operations.
Proven ability to develop physical security policies, standards, site security plans, and emergency response procedures.
Experience working with building management and landlords on security protocols, access control integration, and tenant security requirements.
Strong communication and stakeholder management skills, especially with non-technical teams.
Ability to thrive in a fast-paced, high-growth, and global environment.
Compensation
$177,000 - $239,400 USD
Please find our applicant privacy notice here.
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
