Why This Job is Featured on The SaaS Jobs
This Senior Solutions Engineer role sits at a timely intersection in B2B SaaS: customer experience, product analytics, and AI-enabled workflows. The scope spans EMEA enterprise evaluations where data residency, governance, and privacy frameworks materially shape buying decisions. That combination makes the position notable within the current SaaS landscape, where differentiation increasingly depends on how well platforms operationalise data across marketing, product, and support functions.
From a career standpoint, the work builds durable SaaS skills around technical discovery, solution architecture, and value articulation for complex stakeholders. Running pilots and mapping formal RFP processes to platform capabilities develops a repeatable playbook that transfers across modern SaaS categories, particularly analytics, CRM-adjacent platforms, and AI products. The emphasis on feeding competitive and field insight back into go-to-market and product conversations also strengthens cross-functional fluency that becomes more valuable with seniority.
The role is best suited to practitioners who enjoy translating ambiguous business goals into concrete technical plans, then communicating those plans clearly to executives and technical teams alike. It will fit someone comfortable balancing pre-sales urgency with precision on security and compliance, and who prefers structured workshops, documentation, and measurable success criteria over purely relationship-led selling.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Responsibilities
- Own technical leadership across CX AI opportunities in EMEA, partnering with sales to shape deal strategy and customer outcomes.
- Run structured discovery workshops to surface business goals, technical constraints, regulatory considerations, and success metrics.
- Design future-state architectures that combine product analytics, marketing insights, and CX data within secure, compliant environments.
- Deliver tailored demonstrations that showcase Amplitude’s AI Agents, experimentation, journey analytics, and personalization workflows.
- Map RFP and RFI requirements to platform capabilities, including data governance, residency, and security controls.
- Scope pilots and proofs of concept with clear evaluation criteria, timelines, and mutual success plans.
- Advise executives on how analytics maturity can drive revenue growth, retention, and customer satisfaction.
- Navigate international privacy frameworks and industry regulations in partnership with legal and security teams.
- Capture field intelligence on competitive positioning, emerging CX patterns, and buyer objections to inform product and GTM strategy.
- Support post-sale transitions by ensuring technical alignment and continuity with Customer Success teams.
Requirements
- 6+ years in Solutions Consulting, Sales Engineering, or Technical Consulting roles within B2B SaaS.
- Demonstrated experience selling or implementing CX, CRM, analytics, or AI-driven platforms.
- Strong understanding of web technologies, APIs, integrations, and modern data architectures.
- Proven ability to guide complex enterprise evaluations involving multiple stakeholders.
- Experience addressing security, compliance, and data-privacy requirements in regulated or multi-country environments.
- Track record of running pilots, proofs of concept, and executive-level technical presentations.
- Exceptional written and verbal communication skills in English; additional EMEA languages a plus.
- Willingness to travel across regionally distributed accounts as needed.
About You
- You approach complex problems with curiosity, rigor, and commercial empathy.
- You enjoy operating at the intersection of analytics, AI, marketing, and customer experience.
- You are comfortable advising senior executives and navigating nuanced regulatory discussions.
- You balance technical depth with clear, persuasive storytelling.
- You thrive in fast-moving environments and adapt quickly as products and markets evolve.
- You take pride in being prepared, precise, and relentlessly customer-focused.
- You see collaboration as a force multiplier and actively seek diverse perspectives.
