About the Role:
We’re seeking a seasoned people leader to join our leadership team and manage a portfolio of senior HR professionals. You’ll be a key driver in scaling our operations while pioneering the future of AI-enabled HR services and maintaining our high-touch, human-centered approach to client service.
Here’s what you’ll do day-to-day:
- Lead and develop a team of senior HR consultants with extensive industry experience through empowering, empathetic leadership
- Scale operations through innovative process optimization, AI integration, and technology enablement to dramatically improve consultant-to-client efficiency
- Pioneer AI-native HR by partnering with product teams to leverage automation tools that augment human expertise and create new service possibilities
- Drive performance across client satisfaction, retention, and consultant productivity metrics in a high-growth environment
- Navigate ambiguity and build scalable systems from the ground up as we define the future of fractional HR services
- Coach and inspire consultants to exceed their own expectations, building trust through authenticity while being a hands-on player-coach when needed
- Collaborate with peer leaders on hiring strategy, process innovation, and cross-functional initiatives
Here’s what we're looking for:
- 15+ years of innovative HR experience with deep understanding of evolving HR practices and emerging trends
- 8+ years of people management experience with proven track record scaling teams in high-growth, rapidly-scaling companies
- Empowering leadership philosophy that gains trust through authenticity and pushes people to achieve beyond what they thought possible
- Innovation mindset with experience building new business models, processes, or service offerings from scratch
- AI and technology fluency with vision for how emerging tools can transform professional services delivery
- Experience in scaling companies at various growth stages, ideally in services, consulting, or technology-enabled businesses
- Systems thinking combined with strong interpersonal skills and comfort operating in ambiguous, rapidly-changing environments
- Experience managing senior professionals who serve external clients while building scalable operations
- Track record of creative problem-solving and building processes that maintain service quality while dramatically increasing efficiency
- Passion for HR technology space and staying at the forefront of industry innovation
- Experience in consulting, customer success, or professional services with technology integration
- Familiarity with AI/ML applications in professional services or HR
- Previous experience scaling operations through significant growth inflection points
- Non-traditional career path with diverse functional experience and innovation focus
Our cash compensation amount for this role is $158,000 to $185,000 in Denver & most major metro locations, and $185,000 to $215,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
