Your role
As a Software Engineer on our Engineering Productivity team, you’ll work on tooling and automation that improves the productivity of all of Dialpad’s engineers. Given that your customers are other engineers at Dialpad, you’ll be able to positively impact the lives of those who work closely with you.
Dialpad’s Engineering Productivity team is responsible for making our own engineers more productive. This means owning tooling and automation that enhance testability and code quality, and that reduce overhead in getting things done.The team works with engineers across Dialpad to gather feedback around productivity bottlenecks, which forms the team’s roadmap. We’re all about learning what our engineers need rather than adding unnecessary processes or gates.
This position reports to our VP of Infrastructure Engineering and has the opportunity to be based in our Buenos Aires office.
What you’ll do
- Own tooling and automations that make engineers more efficient and happy
- Partner with engineers to solve bottlenecks
- Research industry best practices in the engineering productivity space, with a focus on enablement rather than micromanagement (e.g., DORA, SPACE metrics)
Skills you’ll bring
- 1-2 years of experience with CI/CD systems or equivalent.
- Excitement for automating complex coding, deployment, debugging, and observing workflows.
- Bachelor’s in Computer Science or related field, or equivalent in experience
- Experience working with Python is a plus.
- Experience working with GitHub and GitHub Actions is a plus.
- Experience with Claude skill writing is a plus.
Who you are
You’re the type of engineer who recognizes that investment in workflow optimization leads to exponential long-term gains, and you love doing it. You’re motivated by eliminating pain points for your peers and making them happier, more productive engineers.
We don’t require a specific number of years of experience, but we are looking for experienced engineers who have worked across a wide variety of codebases and engineering teams. It’s important that you’ve seen productivity pitfalls before and know where to start solving them.
