Why This Job is Featured on The SaaS Jobs
HR operations roles are often the connective tissue in SaaS companies, where headcount changes quickly and internal processes need to stay reliable as teams expand. This HR Coordinator position sits close to the day to day mechanics that keep a software business running, from onboarding logistics to employee support and records management, in a hybrid setup tied to the Tampa area.
For a SaaS career path, the value is in building operational fluency across the employee lifecycle and developing strong systems thinking. Regular work in an HRIS, data audits, and cross functional coordination with IT and other stakeholders creates experience that transfers well across SaaS environments where tooling, compliance steps, and internal workflows are continuously refined. The role also provides a practical view of how scaling impacts process design, documentation, and service levels to internal teams.
This role tends to suit early career HR professionals who prefer structured execution, high attention to detail, and being the first point of contact for common employee questions. It also fits someone who enjoys balancing people interaction with administrative accuracy, and who wants a foundation in SaaS style operations before moving into specialized HR areas.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
We are looking for a HR and People Coordinator to join our NinjaOne HR team. This person will perform a broad range of human resources activities and will serve as an integral contributor to support the growth and operations of the company. This coordinator will be the first point of contact to assist employees in HR related inquiries including insurance, payroll, employer verifications, and conflict resolution.
Location - Hybrid in Tampa, FL (In the office 3/4 days per week Mon, Tues, & Thurs)
Manage the onboarding steps associated with transitioning candidates to new hires, including welcome emails, IT logistics, onboarding instructions, I-9s, etc. while partnering with key stakeholders
Responsible for data management within HR information system, and employee personnel files including pay changes, role changes, and organization updates
NinjaOne is a leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, MSPs and IT departments can automate, manage, and remediate all their endpoint management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers around the world and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past three years.
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
