Why This Job is Featured on The SaaS Jobs
This Senior Technical Lead role sits at the heart of a vertical SaaS platform serving field service organizations, where product value is tightly coupled to reliability, integrations, and workflow complexity. Building core backend components in such a domain typically means translating operational realities into scalable platform capabilities, rather than shipping isolated features. The listing also signals a platform mindset, with attention to AI driven insights and automation as part of the product narrative.
For a SaaS career, the work maps well to the problems that recur across subscription software at scale: API design, distributed services, performance tuning, and incident driven improvements that directly affect customer outcomes. Partnering with Product and Design on requirements adds exposure to how SaaS roadmaps are shaped by feasibility, maintainability, and time to value. The emphasis on documentation, code review, and training suggests experience in building systems that can be operated and extended by multiple teams over time.
This position fits an engineer who prefers owning technical direction while staying close to delivery, and who enjoys raising engineering standards through mentoring and feedback loops. It will suit someone comfortable balancing new development with production issues, and who wants their leadership to be expressed through architecture decisions, stakeholder alignment, and team enablement within an Agile cadence.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Who we are:
Zinier’s No-Code Customization field service automation platform empowers field service organizations with the combined power of humans and technology to keep our world up and running.
No two field service organizations are alike…
From the IT ecosystem you connect with, to the workflows executed in the field, your business requirements are unique. And in the fast-paced world of field service, those requirements can change rapidly. And that’s exactly why you need Zinier.
ZiniApps solve challenges across the entire lifecycle of field work. Off-the-shelf functional, but also customizable to meet specific use cases, ZiniApps cover the most meaningful jobs to be done in field service installation and maintenance.
We are a global team headquartered in Silicon Valley with leading investors including Wipro, Telmex, Black & Veatch, NCR, Toshiba and Qualcomm Ventures LLC.
To learn more, check out www.zinier.com
Why we exist:
Services shape how we live. Electricity lights up our homes. The Internet opens up our worlds. Cellular phones keep us connected no matter where we are. We take for granted the things we can turn on with the flip of a switch. But when even one of the services we depend on isn’t available, the day can quickly start to go sideways.
For organizations that provide these services, some of the most important work happens in the field — in neighborhoods, across open spaces, and along millions of last miles that criss-cross the country. Every moment of downtime matters, which is why Zinier exists. Zinier empowers organizations to work smarter — from the main office to the field — to solve problems quickly, fix things before they break, and keep people in the rhythm of their days.
To do this, Zinier has created a scalable platform powered by AI-driven insights and intelligent automation that helps field service teams work smarter, better, faster, and more efficiently. We help organizations automate routine tasks so the people in the field can focus on putting their expertise to work. We work with customers in telecom and energy.
What we're looking for:
We are looking for a Senior Technical Lead to drive design, development, and delivery of core components within Zinier’s platform and products. You will guide a team of talented engineers, partner closely with Product and Design, and ensure technical excellence across our solutions.
Responsibilities:
- Engage in requirements discussions with the product team to ensure clarity and feasibility.
- Develop and maintain the backend of the Zinier ecosystem with a focus on high-quality, scalable code.
- Investigate and resolve product issues in collaboration with stakeholders.
- Optimize applications for performance, speed, and scalability.
- Contribute to training initiatives to upskill team members across the company.
- Maintain and update technical documentation to ensure knowledge sharing.
- Mentor junior engineers, fostering best practices and engineering principles.
- Conduct code reviews to maintain high development standards.
- Collaborate in an Agile environment, leveraging JIRA for sprint planning, backlog management, and issue tracking.
Skill Requirements:
- Strong expertise in Java, Spring Boot, and RESTful API design.
- Experience designing and building scalable, distributed systems
- Deep understanding of Object-Oriented Design, Design Patterns, and Microservices architecture.
- Proficiency with Relational Databases (MySQL) and in-memory stores (Redis).
- Working knowledge of AWS services such as S3, Lambda, EC2, CloudWatch, etc.
- Exposure to DocumentDB/NoSQL databases in a scalable application environment.
- Strong understanding of application security, performance optimization, and API versioning.
- 8+ years of experience in software development with 3+ years in a lead or senior engineer role
- Strong problem solver with an ability to design solutions for complex business challenges.
- Passionate about mentorship, technical design, and continuous improvement.
- Comfortable working in a matrix organization and influencing across pods.
- Thrive in a fast-paced startup environment where priorities evolve and innovation is key.
