Why This Job is Featured on The SaaS Jobs
This Full Stack Software Engineer role sits at an intersection that matters in modern SaaS: product engineering applied directly to go to market execution. Rather than building a single external feature set, the remit centers on internal applications that influence how a SaaS platform is demonstrated, adopted, and supported in real customer interactions. The emphasis on using an API platform to operationalize model capabilities reflects a broader shift in SaaS toward AI-enabled workflow software and tooling that scales across sales and success motions.
From a career standpoint, the position offers a concentrated view of how revenue-facing teams translate product capability into repeatable outcomes. Work that spans prototype to production in close partnership with Sales, Enablement, and RevOps tends to build strong instincts around usability, instrumentation, and iteration cycles tied to field feedback. The experience is broadly transferable across SaaS companies building internal platforms, automation layers, or customer-facing AI features.
This is best suited to engineers who prefer end-to-end ownership and frequent contact with internal users, and who enjoy shaping ambiguous problems into shipped software. It also fits professionals who want their technical decisions to be informed by real GTM constraints, not only engineering roadmaps.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
The GTM (Go-To-Market) Innovation team is an internal powerhouse revolutionizing how we engage customers through groundbreaking applications of our technology. As an incubator, we amplify the impact of Sales, Technical Success, Enablement, and Revenue Operations by deploying our technology at scale. This team applies advanced capabilities to real-world interactions — reshaping conversations with customers, learning from every exchange, and finding novel ways to show the value of our technology.
About the Role
We’re looking for Full Stack software engineers with a product mindset to join the GTM Innovation team.
As a product engineer on this team, you’ll help OpenAI meet the world at scale. You’ll partner closely with go-to-market teams to understand their workflows, identify leverage points, and ship novel solutions using OpenAI’s API platform.
You’ll move quickly from prototype to production, and your work will directly shape how customers experience our technology in the field. This role is ideal for engineers who want to be close to users, own end-to-end outcomes, and help define entirely new categories of enterprise software.
In this role, you will:
Build high-impact applications and tools that accelerate OpenAI’s go-to-market efforts
Work across the full product lifecycle for GTM: prototype, iterate, ship, and maintain
Embed with Sales, Technical Success, and Revenue Operations to identify user needs and build for them
Apply OpenAI’s models in novel ways to solve real-world customer and internal workflow problems
Translate learnings into feedback for Applied and Research teams to inform product development
You’ll thrive in this role if you:
Have 4+ years of experience as a software/ML/product engineer working on user-facing systems
Former founder, or early engineer at a startup who built a product from scratch is a plus
Are fluent in Python or JavaScript and comfortable building full-stack applications
Have built or prototyped LLM-powered workflows using the OpenAI API (or similar)
Take initiative, move quickly, and operate with a strong sense of ownership
Enjoy working closely with end users and shaping 0→1 products
Are collaborative, curious, and motivated to make an outsized impact at the frontier of AI
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
