Your role
As a Senior Product Manager for Dialpad Sell, you’ll lead the strategy, roadmap, and delivery of our AI-powered outbound sales solution. From seller-focused capabilities that support outbound sales engagement and workflow optimization to the tools and insights managers and leaders need to onboard and coach their teams effectively, your product will help revenue teams connect with prospects more effectively and close deals faster.
This position reports to our Senior Director of Product Management and has the opportunity to be based in our Tempe, US Office.
What you’ll do
- Own product strategy and roadmap for the Sell business line, defining what to build, when to do it, and why it matters.
- Develop a deep understanding of customer problems and business opportunities to inform and support product decisions and guide prioritization.
- Lead the ideation, design, specification, development, and release of solutions through the entire project lifecycle, leveraging strong working relationships with Engineering, Design, Marketing, and Sales.
- Maintain the quality of your product by identifying product and technical issues and actively developing and tracking solutions.
- Measure your impact through quantitative and qualitative data, connecting your work to the business outcomes that customers care about most.
- Champion your product, both internally and externally, to generate excitement and ensure alignment.
- Approach your role with a growth mindset and a willingness to roll up your sleeves to solve problems as they arise.
Skills you’ll bring
- 8+ years of experience building a B2B SaaS product.
- Expertise and/or experience working on a sales communication or revenue insights product. This may include sales engagement and workflow automations/integrations, coaching & analytics, as well as telephony and compliance.
- Proven ability to lead complex products with multiple stakeholders and dependencies.
- Experience working closely with engineering teams on technically sophisticated systems (APIs, real-time systems, data pipelines).
- Fluency in AI systems and a passion for applying this technology both within the Dialpad product and to improve your daily work.
- A data-driven mindset with the ability to define KPIs and make informed trade-offs.
- Excellent communication skills — able to influence without authority and clearly articulate decisions.
- Comfort operating in ambiguity and driving clarity in fast-evolving environments.
- Bachelor's degree or equivalent practical experience.
