Why This Job is Featured on The SaaS Jobs
This Business Development Representative role sits at the intersection of SaaS and a vertical market where software adoption is still highly relationship driven. Toast’s all in one platform for restaurants makes prospecting less about abstract features and more about mapping a digital operating system to real workflows, which is a common pattern in vertical SaaS go to market motions. The Mandarin focus also signals targeted penetration of specific customer segments, a tactic frequently used when scaling into distinct communities and cuisines.
For a SaaS career, the day to day emphasis on structured outreach, territory research, and meeting creation builds core commercial fundamentals that translate across B2B subscription businesses. Working closely with Territory Account Executives and District Managers mirrors the standard handoff model between pipeline generation and closing, providing a clear view into how SaaS revenue teams coordinate activity, prioritize accounts, and measure inputs that lead to bookings.
This role tends to suit early career professionals who want a metrics oriented sales foundation and who enjoy iterative experimentation across calls, email, and social touch points. It is also a strong fit for candidates motivated by language enabled selling and the craft of tailoring messaging to a defined buyer set within a broader SaaS product.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Bilingual Business Development Representative (BDR) you will be responsible for creating new business sales opportunities, primarily in Mandarin, for Toast's Strategic Cuisines. BDRs research restaurants in their assigned territory, create an outreach plan and determine how restaurants can benefit from leveraging Toast’s all in one digital platform. Daily outreach consists of cold calls, emails, and social media touch points. After consistent high performance in the role, BDRs have the opportunity to pursue more advanced sales roles at Toast.
What you'll do (Responsibilities):
- Generate 2+ new business sales opportunities daily
- Complete 65+ outreach activities daily
- Research and prospect top/new restaurants in your territory
- Coordinate new business meetings with Territory Account Executives and/or Inside Sales Representatives
- Strategize with District Managers on their new business priorities
What you'll need to thrive (Requirements):
- Ability to write, read, and speak fluent Mandarin Chinese and English
- Strong work ethic and determination to succeed
- Highly coachable and enjoys team collaboration
- Naturally curious and resourceful
- Previous Sales or Sales Internship experience
- Ability to work PST time zone
What will help you stand out (Nonessential Skills/Nice to Haves):
- Collegiate Sales Competitors wanted!
- Restaurant experience a plus
- Financial background is a plus
- Previous phone experience, specifically outbound, preferred
Note: Toast will not sponsor applicants for work visas for this role.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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