Why This Job is Featured on The SaaS Jobs
This Junior Digital Designer role sits at an intersection that matters in modern SaaS: product-led creation tools meeting enterprise adoption. Synthesia operates in AI-enabled video, where design decisions directly influence how non-designers produce consistent outputs at scale. The focus on templates and customer-facing assets reflects a SaaS pattern where repeatable, self-serve building blocks become part of the product experience, especially for large accounts with strict brand constraints.
For a SaaS career, the role offers practical exposure to how commercial teams translate customer needs into reusable creative systems. Working alongside customer success and a solutions-oriented design function builds fluency in enterprise workflows, stakeholder feedback loops, and the craft of balancing flexibility with governance. Experience designing within brand guidelines, iterating quickly, and improving production processes tends to transfer well across SaaS companies that ship design systems, marketplaces, or content tooling.
This position is best suited to an early-career designer who prefers hands-on execution with clear feedback cycles and measurable quality standards. It will appeal to someone interested in applied design rather than purely conceptual work, and who enjoys collaborating across functions to deliver assets that customers can deploy repeatedly.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
About the role
We’re looking for a talented and motivated Junior Designer to join our Solution Creative Design Team. Our mission is to empower everyone to create video content without cameras, microphones, or studios. In this role, you’ll help design and deliver high-quality video templates that enable some of the world’s largest companies to scale their storytelling.
This is a hands-on design role where you’ll contribute to real customer-facing work while building your skills alongside an experienced team. You’ll gain exposure to enterprise design challenges and play a part in shaping how customers experience Synthesia. Imagine joining Airbnb, Stripe, or Figma when they had product-market fit, but the world hadn’t completely realised it yet. That’s where Synthesia is today. We hire the smartest, kindest, and most unrelenting people and let them do their best work—without distractions. You’ll join a supportive design team where your growth is mapped clearly - from Junior to Senior Designer and beyond, and you’ll have the opportunity to create impactful video templates and videos leveraged by global enterprises.
What You’ll Do
Support the design and delivery of video templates and video content for our highly valued customers, working from concept through to final output under the guidance of our Creative Design Team in Solutions.
Translate customer brand guidelines into visually engaging templates that are easy to use and on-brand.
Collaborate closely with customer success managers and design peers to ensure solutions meet customer needs.
Apply feedback and iterate quickly, balancing creativity with attention to detail.
Stay curious about design trends in motion, branding, and typography, and bring fresh inspiration to the team.
Contribute ideas for improving design processes and outputs as you grow in the role.
What We’re Looking For..
Have 1–2 years of professional design experience (agency, in-house, or freelance).
Can showcase a portfolio with strong examples of motion, branding, and template design.
Comfortable working in Figma, Photoshop, and Illustrator, with growing confidence in design fundamentals.
Familiarity with motion tools (After Effects or Premiere Pro); we’ll support you to deepen these skills as part of your growth.
Are detail-oriented, organised, and confident working on multiple projects at once.
Communicate clearly and are open to feedback, iteration, and learning from more experienced team members.
Motivated to grow into a mid-level designer over the next few years.
