Why This Job is Featured on The SaaS Jobs
This Lead Solution Architect role sits at a common SaaS inflection point: translating a complex, composable platform into real customer outcomes across marketing and product workflows. In the MarTech SaaS category, solution architecture often determines whether prospects can confidently adopt an ecosystem-style product, making the position central to how value is demonstrated during evaluations and partner motions.
For a SaaS career, the role builds durable strengths at the intersection of product, sales, and customer success. It develops the ability to frame technical capabilities as measurable business impact, run structured discovery, and map requirements to platform patterns that can repeat across accounts. The emphasis on strategic scope and self-directed work also signals experience in setting technical direction, influencing stakeholders, and codifying best practices that improve consistency across go-to-market efforts.
This position tends to fit professionals who enjoy customer-facing technical leadership and can move between high-level narratives and implementation detail without losing rigor. It suits someone comfortable operating with manager-approved goals rather than tightly scripted tasks, and who prefers coordinating across product and technical teams to support evaluations, enablement, and long-term customer confidence in a SaaS platform.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.
At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.
Join us and become part of a company that's empowering people to unlock their digital potential!
To get a sneak peek into our culture, find us on Instagram: @optimizely
Introduction
Energetic, outgoing, and passionate about technology, the Lead Solution Architect Role combines detailed technical knowledge with a dedication to the sales process and customer success. The Lead Solution Architect will support sales productivity, partner enablement, and customer evaluations by collaborating closely with product and technical teams to highlight the many ways Optimizely solutions meet customer needs.
Job Responsibilities
Work is self-generated and self-directed based on manager approved goals
Project scope becomes more strategic in nature
Knowledge and Experience
Mastery of particular fields of specialization to the completion of complex assignments, and the industry more broadly
Shows expertise in a specific feature / process / program within the function
Business acumen is moderate, and recognizes causation between own group and immediate stakeholder groups
Education
Master's of Science or Business Administration preferred or equivalent work experience. Computer Science background preffered.
Competencies
Communicating Effectively
Presenting and Public Speaking
Serving Customers
Supporting Coworkers
Using Computers and Technology
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Nearest Major Market: Austin
