Why This Job is Featured on The SaaS Jobs
People Operations roles in SaaS become especially consequential when a company is scaling across regions and needs consistent systems to support hiring, changes, and exits. This coordinator position sits at that operational center, working through an enterprise HRIS and partnering across Payroll, Legal, and Total Rewards, which is a common setup in maturing SaaS organisations building durable internal infrastructure.
For a SaaS career, the value here is in learning how the employee lifecycle is managed at volume and how clean data underpins everything from compliance reporting to workforce planning. Experience maintaining HR documentation, triaging employee requests, and coordinating contractor workflows translates well across subscription businesses where distributed teams and repeatable processes are the norm. Exposure to cross functional People Ops projects also builds a foundation for progressing into HR systems, People Analytics, or broader People Operations ownership.
This role tends to suit early career operators who prefer structured execution, careful follow through, and clear service standards. It is a strong match for someone who enjoys reconciling details, improving how requests flow through a system, and collaborating with stakeholders to keep processes dependable as the organisation evolves.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
We're looking for a People Ops Coordinator to own the operational backbone of our HR function. This is a high-execution role: you'll maintain the integrity of our data and systems, manage the mechanics of the employee lifecycle, and keep core processes running accurately across a growing global workforce. You'll report into the Senior Manager, People Ops and work closely with Payroll, Legal, and Total Rewards.
What You'll Do
Own the accuracy and integrity of HR data across systems — auditing, reconciling, and resolving inconsistencies before they become downstream problems
Administer employee lifecycle transactions in Workday across the full arc of employment — new hires, changes, and departures — with precision and an understanding of what gets affected
Manage the operational mechanics of contractor engagement and employee exits, coordinating across internal teams and external stakeholders from initiation to close
Serve as a first point of contact for employee HR questions, triaging and resolving requests with consistency and speed
Maintain internal HR documentation and resources that help employees across regions navigate processes and find what they need
Support recurring compliance and operational reporting, and own operational pieces of People Ops projects as the team and function scale
Partner across HR, Legal, Finance, and business teams on People Ops initiatives — contributing operational rigor to cross-functional projects as the function builds and evolves
What You Have
1–3 years in HR, People Ops, or a related operations role
Experience with an HRIS — Workday strongly preferred
High attention to detail; you catch your own errors before anyone else does
Comfortable operating in a fast-moving environment where some processes are still being built
Able to manage multiple tasks and deadlines without things slipping
Clear communicator — you know how to flag a problem and follow up without being asked
Nice to Have
Familiarity with procurement tooling or contractor management workflows
Prior experience in a startup or high-growth company
Exposure to global HR operations or multi-entity environments
Compensation
$81,000-$121,800
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
