Why This Job is Featured on The SaaS Jobs
This role sits at a distinctive point in the SaaS landscape where product work is shaped by both a core application and the ecosystem around it. Owning first party experiences while also defining the primitives for third party apps is closer to building a platform than a single feature set, with implications for distribution, trust, and interoperability across consumer and enterprise contexts.
For a SaaS product manager, the career leverage comes from learning how ecosystems are made operational. That includes translating multiple constituencies into coherent product decisions, setting quality bars that scale beyond an internal roadmap, and using post launch signals to iterate on platform surfaces. The cross functional scope also reflects how modern SaaS products mature, where privacy, security, support readiness, and partner execution become part of product craft rather than downstream concerns.
This is best suited to someone who prefers ambiguous problem spaces where the product boundary is not fixed and where success depends on crisp written communication and prioritization. It will appeal to PMs who enjoy balancing developer and partner requirements with end user experience, and who want their SaaS toolkit to include platform governance and enterprise controls alongside traditional product discovery.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team:
We build core first-party app experiences in ChatGPT and Codex, define the primitives for high-quality app third-party app experiences, and collaborate with best-in-class partners across consumer and enterprise categories to bring delightful experiences to our customers.
About the Role:
We are hiring a Product Manager to shape and scale the app ecosystem across ChatGPT and Codex. This person will own both 1P product experiences and partner-led launches, translating user needs, model capabilities, platform constraints, developer and partner requirements, and enterprise controls into products that feel delightful, reliable, and safe.
This position is based in San Francisco, CA, with relocation assistance available.
In this role, you will:
Develop the strategy and roadmap for ChatGPT and Codex app ecosystem experiences across consumer and enterprise use cases.
Build and ship high-quality first-party app experiences that demonstrate the best of what apps can do inside ChatGPT and Codex.
Collaborate with best-in-class partners to create app experiences that solve real user and business workflows.
Define the product foundations and quality standards needed for a trusted app ecosystem.
Lead cross-functional execution across engineering, design, research, partnerships, GTM, legal, privacy, security, support, and data/evals.
Use customer, user, partner, and model-behavior insights to prioritize the roadmap and improve post-launch performance.
You might thrive in this role if you:
Have built and scaled consumer or enterprise product experiences with strong product taste and measurable user impact.
Have built app platforms, marketplaces, partner ecosystems.
Are technically fluent enough to reason about MCPs, APIs, SDKs, and model/product constraints.
Can move fluidly between strategy, product, partner judgment, and operational execution.
Communicate crisply in writing and bring clarity to ambiguous, fast-moving product areas.
Care deeply about user trust, safety, privacy, accessibility, and enterprise readiness.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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