Why This Job is Featured on The SaaS Jobs
This Product Manager role sits at the intersection of SaaS product delivery and privacy infrastructure, covering capabilities that directly affect how AI services can be trusted in production. With scope spanning ChatGPT and the API, the work is tied to high-usage, platform-style surfaces where privacy features become part of the core product contract rather than an add-on. The emphasis on confidential computing, trusted execution environments, and end-to-end encryption signals a focus on foundational primitives that other teams can build on.
From a SaaS career perspective, the role offers durable exposure to security and privacy as product disciplines, including how to translate cryptographic and systems concepts into customer-facing guarantees. It also reflects a common SaaS challenge: coordinating across engineering, security, safety, and legal to ship features that carry technical and policy trade-offs. Experience shaping strategy and sequencing delivery in this domain tends to transfer well to platform PM work across regulated or enterprise-oriented SaaS.
This position is best suited to a technical product manager who prefers deep collaboration with researchers and infrastructure engineers, and who is comfortable operating where requirements are partially defined and risk is a first-class constraint. It will particularly fit someone motivated by privacy-by-design thinking and by building capabilities that scale across multiple products.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
The Private Computing and Encryption teams work across product, engineering, security, and safety to build advanced privacy products and infrastructure at OpenAI. Our mission is to provide world-class security features to users so their private data remains private, even from OpenAI. We use technologies like confidential computing, trusted execution environments, and end-to-end encryption to ship product features across ChatGPT, the API, and our future consumer devices.
About the Role
We’re looking for an experienced, technical product manager to shape our privacy strategy and deliver advanced encryption-based privacy features at rapid speed across ChatGPT, API, and future consumer devices.
In this role, you will:
Shape the company strategy and set the industry standard on AI privacy.
Deliver novel encryption-based privacy features across ChatGPT, API, and our future consumer devices at rapid speed.
Work closely with an industry-leading team of researchers, engineers, and security experts to build core privacy technologies such as private inference and end-to-end encryption.
Work closely with our safety, integrity, and legal teams to develop novel privacy-preserving safety features and balance difficult trade-offs.
Work closely with a range of industry partners including cloud providers, GPU manufacturers, and security researchers.
Partner with leadership, marketing, and global affairs to communicate OpenAI’s privacy values with our customers, industry professionals, and policymakers.
You might thrive in this role if you:
Care deeply about user privacy and security.
Have 10+ years of product management or related industry experience.
Have prior experience in private computing, trusted execution environments, and end-to-end encryption.
Lead with user empathy, a strategic mindset, and ability to balance equities across product, privacy, and safety.
Bring an entrepreneurial mindset and adaptability, whether from startup or high-growth company environments.
Demonstrate strong product intuition, making thoughtful prioritization and sequencing decisions.
Have world-class communication and collaboration skills in working with a wide variety of cross-functional stakeholders.
Workplace & Location
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
