Why This Job is Featured on The SaaS Jobs
Partner ecosystems have become a primary go to market lever in B2B SaaS, particularly for platforms that require implementation partners and benefit from adjacent technology integrations. This Global Head of Partner Programs role sits at that junction, shaping how services firms, technology partners, and data providers engage with an AI driven planning product. The remit signals a company moving from early partner motions toward a more standardized, globally consistent program.
For a SaaS career, the value is in building repeatable partner operations that connect revenue strategy to execution. Owning tiering, certification, portal capabilities, incentives, and quality measurement develops a playbook that translates across SaaS categories, especially where indirect revenue and partner delivered outcomes matter. The emphasis on analytics, scorecards, and alignment with RevOps also reflects how modern SaaS organizations manage partner performance with the same rigor applied to direct sales.
This role tends to suit an operator who enjoys ambiguity and system design, and who is comfortable influencing across Sales, Marketing, Product, and Legal without relying on formal authority. It also fits someone motivated by turning a working foundation into a scalable global program, with attention to partner experience as well as implementation standards.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.
As we prepare for our next stage of growth, our partner ecosystem is the engine that will drive enterprise and international expansion, revenue accelerations, and customer success.
We have already established the foundation: a live partner portal, structured tiers, and a base level of enablement.
We are now seeking a Global Head of Partner Programs to turn this foundation into a world-class, scalable machine.
This is a high-impact, newly created role designed for a strategic operator who can bridge the gap between "scrappy startup" and "public-company ready." Reporting directly to the Global Head of Alliances, you will own the global strategy, design, and operational execution of the Pigment Partner Network (PPN). Your goal is to maximize partner-led and partner-influenced revenue while ensuring every Pigment implementation by a third party meets our rigorous standards for quality and speed-to-value.
As this role is hired, Pigment will be undergoing a comprehensive re-brand of our current portal and a total re-imagining of the partner journey. You will lead this transformation, working in a fast-paced environment with cross-functional teams to build the best Partner Program function in the industry.
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What You Will Do:
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Lead the strategic overhaul of the Pigment Partner Network. Map the entire partner lifecycle jointly with RevOps from recruitment and onboarding to certification and co-selling, ensuring a "frictionless" experience that attracts the world’s best firms.
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Design and manage a multi-track program (Services, Technology, Data, and "Powered-by-Pigment") that governs the partner lifecycle globally. Transition current tiers into a sophisticated competency-based network modeled after industry gold standards.
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Own the roadmap for the Partner Portal. Partner with RevOps and Marketing to transform it into a high-utility engine for deal registration, automated lead distribution, and real-time performance analytics.
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Design and implement creative, high-ROI incentive structures, including referral fees, co-marketing funds (MDF), and specialized incentives for partners building proprietary models on Pigment.
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Act as the "glue" between Sales, Marketing, Legal, and Product. Ensure the partner program is deeply integrated into Pigment’s go-to-market engine and that our Sales team knows exactly how to co-sell with our ecosystem.
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Establish a Partner Quality Scorecard. Monitor implementation health and customer NPS for partner-led projects, ensuring every engagement meets the "Pigment Standard."
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Own the global partner communications strategy, including in-person Partner Days, webinars, monthly newsletters, and scalable enablement assets to drive engagement and consistent messaging.
Your Experience:
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8+ years of experience in Partner Programs or Channel Operations, with a proven track record of designing and rolling out global partner networks at high-growth B2B SaaS leaders
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4+ years working with "Business of Partnerships" and can build financial models showing how ecosystem investments yield material revenue growth.
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You thrive in fast-paced environments and excel at influencing stakeholders across time zones and departments without formal authority.
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Deep expertise in the modern RevOps and Partner tech stack (Salesforce, Crossbeam, and PRM platforms like PartnerStack/Allbound).
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The Pigment Mindset: You are comfortable with ambiguity, thrive in "build mode," and possess "Ambition with Humility."
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Proven track record of scaling a partner program from initial setup to a global, multi-million dollar transaction engine.
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Experience managing a program that spans multiple partner types: Global SIs, Boutique Consultancies, and Technology Alliances.
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Superior communication and executive presence to engage with C-suite stakeholders both internally and externally.
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Understanding of the FP&A/EPM (Enterprise Performance Management) or Business Intelligence landscape.
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BA/BS degree required; MBA preferred.
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We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
