Design, Build & Maintain Integrated Internal Applications
Own the end-to-end lifecycle of internal software applications and integrations: architecture, coding, testing, deployment, and maintenance.
Translate business requirements into robust, scalable technical designs, including data models, APIs, system architecture, and UI flows where relevant.
Implement full-stack features: write clean, efficient, and maintainable code for both back-end and front-end components; design and manage persistence layers; integrate with third‑party APIs (e.g., Salesforce, Stripe) and internal services.
Build security & compliance into the design, incorporating data protection and regulatory requirements (e.g., GDPR) from the start, and collaborating with IST, ITOps, and Legal to ensure adherence to standards.
Act as a Technical Partner to Business Stakeholders
Collaborate with business stakeholders (e.g., Finance, Sales, HR, Business Technology colleagues) to clarify requirements, challenge assumptions, and co‑design pragmatic, value‑driven solutions.
Support and guide User Acceptance Testing (UAT): provide technical support during UAT, address defects quickly, and ensure the delivered solution truly solves the underlying business problem.
Communicate clearly on feasibility, trade‑offs, and timelines, serving as the technical point of contact and managing scope to protect solution integrity and production stability.
Own the Full Development & Operational Lifecycle
Implement and operate CI/CD pipelines to achieve reliable, frequent releases with a low change‑failure rate.
Write and maintain unit, integration, and end‑to‑end tests to ensure high software quality and reduce regressions.
Provide ongoing production support for the applications you own, including bug fixes, performance tuning, refactoring to address technical debt, and planned feature evolution based on user feedback and strategy.
Document architecture and decisions clearly (e.g., in Confluence/Xtranet and Atlas), so the broader team can understand, operate, and extend your work.
Ensure System Health, Monitoring & Incident Response
Implement comprehensive monitoring and alerting for all owned applications, with meaningful KPIs and dashboards that surface issues before they become incidents.
Serve as the primary on‑call engineer (as part of a rotation) for your applications, leading incident investigation and coordinating with other teams when issues occur.
Run blameless post‑mortems after critical incidents, identify root causes, and define action items that meaningfully reduce recurrence.
