Why This Job is Featured on The SaaS Jobs
Synthesia sits in a modern SaaS category where product experience and customer adoption are tightly linked, particularly as AI-generated video becomes a standard enterprise workflow. This Digital Designer role is positioned close to how the product is perceived and used in real organisations, with a clear focus on supporting enterprise customers across the German-speaking market and wider EMEA.
For a SaaS design career, the standout value is exposure to design work that lives at the intersection of brand systems, product-led enablement, and customer outcomes. Creating templates and scalable content for large accounts builds instincts that transfer across SaaS teams: translating complex product capabilities into usable assets, maintaining consistency across multiple stakeholder brands, and collaborating with internal partners who shape adoption and retention.
This role tends to suit a designer who prefers end-to-end ownership and enjoys craft details as much as alignment and iteration. It is a strong match for someone comfortable working with cross-functional feedback loops, interested in enterprise use cases, and motivated by building repeatable design frameworks rather than one-off campaigns.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
About the role
This role will be a key player in enabling us to support and grow our most valued customers in the German market (DACH). You will not only create high-quality design work, but shape how enterprise customers in Germany and wider EMEA adopt, perceive, and scale Synthesia across their organisations.
We are seeking a highly skilled and creative Mid-weight Designer to join our Customer Services Content Creation Team. As a key player in our mission to empower everyone to make video content without cameras, microphones or studios, you will be responsible for crafting corporate templates and leveraging your skills to unlock bespoke visual storytelling. This role requires a hands-on worker with a keen eye for detail and devotion to high-quality solutions.
Our Customer Services Content Creation Team is at the heart of our business and responsible for the creation of a brand-new lineup of products that will empower some of the world's largest companies to create video entirely in their browser.
What you will be doing…
Lead end-to-end project execution, from concepting to delivery.
Strong communication skills (verbal and visual) to effectively convey ideas to cross-functional internal teams.
Develop visually striking projects, respecting and maintaining a cohesive brand identity from multiple companies.
Collaborate in a fast-paced environment, contributing ideas and accepting changes as part of the process.
Stay abreast of industry trends, infusing innovation into your design approach.
We'd love to hear from you if...
You're bilingual- German Native / Bilingual Proficiency
Proven 4+ years of design experience with a portfolio demonstrating high-quality work.
Creative mindset with strong multitasking abilities.
Passion for motion graphics, branding, and typography.
Proficiency in Figma, Photoshop, and Illustrator.
Intermediate knowledge of After Effects and Premiere Pro.
Experience in presentation design is a plus.
Strong organisational skills.
Support a quiet ego mentality and being at ease with team members updating your work.
You are based in Europe
Why Join Synthesia?
Imagine joining Airbnb, Stripe, or Figma when they had product-market fit, but the world hadn’t completely realized it yet. That’s where Synthesia is today. We hire the smartest, kindest, and most unrelenting people and let them do their best work—without distractions.
Learn more about our culture and principles here.
Location: London or EMEA Remote
