Why This Job is Featured on The SaaS Jobs
B2B SaaS companies increasingly treat marketing as an operating system, not just a channel mix, and this Strategy and Operations Lead role sits at that intersection. The remit is anchored in enterprise go to market, where planning cycles, attribution expectations, and stakeholder alignment are structurally more complex than in self serve motions. The listing also signals a scaled product environment with multiple audiences and programs, which tends to require tighter governance around priorities and narrative.
For a SaaS career, the standout value is repeated exposure to the mechanics that make growth durable: resource allocation, portfolio tradeoffs, and metric design that connects activity to outcomes. Building cadences like business reviews, intake processes, and executive reporting is highly portable across SaaS orgs because it mirrors how modern revenue teams coordinate with product, finance, and recruiting. The role also develops the craft of turning ambiguous inputs into decision ready plans.
This position fits operators who enjoy being a connective layer across functions and who are comfortable influencing senior stakeholders without formal authority. It will suit someone who prefers structured problem solving, has strong analytical habits, and wants to be close to how SaaS marketing scales through systems rather than individual campaigns.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
The B2B Marketing team is responsible for helping businesses understand, adopt, and get value from OpenAI's products. B2B marketing is a major and growing priority for OpenAI as we scale our work with companies, developers, and institutions around the world.
The team operates across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Product, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences.
About the Role
As a Strategy & Operations Lead on the B2B Marketing team, you will help shape the operating system for one of OpenAI's fastest-moving and highest-priority marketing functions. You will serve as a trusted partner to B2B Marketing leadership, helping steer strategy, define operating priorities, manage budgets and headcount planning, and build the structures, processes, and communication mechanisms the team needs to scale.
This is a lead role for someone who can own ambiguous, high-impact scopes end to end: setting direction, building the plan, aligning stakeholders, driving execution, and shaping how operations works across the B2B Marketing team. You will work closely with Strategic Finance, Recruiting, Marketing leaders, and cross-functional partners to bring clarity to complex problems and keep leadership informed on progress, risks, and tradeoffs.
We're looking for someone who is analytical, operationally rigorous, deeply familiar with how marketing teams operate, and comfortable influencing senior stakeholders without formal authority.
You'll be responsible for:
Own integrated resource planning across budget, headcount, and hiring priorities, developing clear investment and tradeoff recommendations for B2B Marketing leadership.
Design and improve the operating system for B2B Marketing, including priority-setting, weekly business reviews, update intake, decision forums, project tracking, and executive communications.
Define the metrics, reporting cadences, and leadership narratives that show how B2B Marketing is progressing against business goals.
Serve as strategic surge capacity for new or high-priority B2B Marketing initiatives, stepping in to define the plan, stand up the operating model, and program-manage execution from 0 to 1.
Identify operational gaps across planning, resourcing, reporting, and execution, then design practical systems that improve clarity, accountability, and decision-making as the team scales.
We're looking for someone with:
14+ years of experience in strategy, business operations, strategic finance, consulting, marketing operations, or a marketing role in a fast-moving technology environment.
Experience working on or closely with a marketing team, with an understanding of B2B marketing and GTM motions including campaigns, events, customer storytelling, launch planning, lifecycle and growth programs, sales partnership, and pipeline-oriented measurement.
Strong analytical skills and comfort working with budgets, forecasts, headcount plans, operating metrics, and executive-facing reporting.
Clear, crisp communication, especially when synthesizing complex or messy inputs for senior audiences.
Ability to independently identify the highest-leverage operational problems, define the scope, align stakeholders, and drive a path from ambiguous need to durable system.
Strong cross-functional instincts, with the ability to build trust quickly, make tradeoffs, and influence teams without relying on formal authority.
Very strong attention to detail
Workplace & Location
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required.
Compensation Range: $302K - $335K USD
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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