Why This Job is Featured on The SaaS Jobs
This Enterprise Account Executive role sits squarely in the enterprise B2B SaaS sales arena, where value is won through complex discovery, multi-threading, and rigorous commercial process rather than volume. parcelLab’s focus on post-purchase communication places the work at the intersection of CX, ecommerce operations, and martech, a category where SaaS adoption is often driven by measurable retention and service outcomes. The remit across EMEA, with German language coverage, signals a go-to-market motion that spans multiple buying cultures and procurement norms.
For a SaaS sales career, the role builds durable strengths in running full-cycle enterprise deals, shaping ROI narratives, and coordinating internal specialists such as SDRs, solutions consulting, marketing, and customer success. Exposure to senior stakeholders across business and technical functions is particularly transferable across enterprise SaaS, where consensus selling and commercial governance are recurring patterns. The emphasis on forecasting and structured methodologies also maps to how modern SaaS revenue teams operate at scale.
This position best suits an AE who prefers high ownership and enjoys ambiguity in exchange for control of outcomes. It aligns with professionals who are comfortable leading executive conversations, staying disciplined through long sales cycles, and operating across distributed teams in a remote setup.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Sales & Business Development · Munich Office & DE remote · Fully Remote
Enterprise Account Executive (EMEA, German Speaking)
At parcelLab, we help leading retailers turn post-purchase moments into experiences customers remember, and come back for.
Our platform is used by brands like John Lewis, AllSaints, Yeti, SharkNinja and IKEA to power post-checkout communication, drive retention, and build long-term loyalty.
We’re hiring an Enterprise Account Executive to join our EMEA sales team (UK-based, London preferred). This is a true enterprise role: complex sales cycles, senior stakeholders, and high-value deals with some of the most sophisticated retailers in the region.
The role
You’ll own a set of strategic enterprise accounts and run end-to-end, value-led sales processes — from early discovery through to close. Please note this is a German speaking role.
Engage in high-impact multi-threaded opportunities with senior stakeholders across CX, e-commerce, marketing, IT and procurement, partnering closely with SDRs, Marketing, Solutions Consulting and Customer Success.
This is a role for someone who likes ownership, cuts through complexity, and is comfortable figuring things out as they go.
What you’ll do
Build and own a healthy enterprise pipeline across a defined region or account set
Lead senior-level, consultative conversations focused on business outcomes
Run deep discovery and translate customer challenges into clear value stories
Build ROI-driven business cases and commercial proposals
Navigate complex buying groups, legal and procurement processes
Coordinate internal teams to move deals forward
Forecast accurately and communicate clearly with sales leadership
What we’re looking for
Strong experience selling B2B SaaS at enterprise level
Proven success selling into large retailers or consumer brands
German speaking
Track record of closing complex, high-value, multi-stakeholder deals
Comfortable owning pipeline generation alongside SDR support
Commercially sharp, with experience building value-based business cases
Familiar with structured sales methodologies (e.g. MEDDICC)
Clear, confident communicator with senior executive presence
Bonus points if you have:
Success selling into DACH, BENELUX and/or the Nordics
Experience in ecommerce, CX, martech or logistics tech
Scale-up experience
Additional European languages
Why parcelLab
We move fast and build together—offering real ownership, meaningful challenges, and a front-row seat to shaping our sales motion as we scale.
Growth here isn’t about titles or tenure — it’s about taking on bigger challenges, learning fast, and making a real impact. We’ll support you, but you’ll be expected to lead.
- Department
- Sales & Business Development
- Role
- Account Executive EMEA
- Locations
- Munich Office & DE remote
- Remote status
- Fully Remote
About parcelLab
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 550+ brands worldwide, including IKEA, Bose, Puma, Lidl, Farfetch and Nespresso.
Sales & Business Development · Munich Office & DE remote · Fully Remote
Enterprise Account Executive (EMEA, German Speaking)
