Why This Job is Featured on The SaaS Jobs
This Impact Strategy and Operations role stands out in the SaaS ecosystem because it sits at the intersection of product adoption and real world deployment for an AI platform company. ElevenLabs is operating at a scale where the product is already broadly used, and the next challenge is turning high potential partnerships into repeatable, operational programs across sectors like healthcare and education. That combination is increasingly common in modern SaaS, where value is proven not only in feature sets but in measurable outcomes delivered through partners.
For a SaaS career, the role builds durable operator skills that translate across growth stage companies: evaluating opportunities, shaping deployment plans, and tightening feedback loops between external stakeholders and internal product and engineering teams. Owning the lifecycle from sourcing through long term success also develops a strong view of what drives retention and expansion when the “customer” includes complex institutions, not just a single buyer.
This position fits professionals who prefer autonomy and end to end accountability, and who enjoy turning ambiguous initiatives into systems others can run. It also suits someone motivated by applied AI use cases and comfortable coordinating across functions while maintaining a practical, execution oriented cadence.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re building and scaling high-impact, real-world deployments of ElevenLabs across healthcare, education, and culture. We work with partners including nonprofits, educational institutions, and healthcare systems to drive meaningful outcomes.
You’ll take high-potential partnerships and turn them into live, scalable programs. You’ll own the full lifecycle from sourcing and evaluation through deployment, adoption, and long-term success. As part of the Impact team, you’ll work across product, engineering, legal, and GTM to ensure these partnerships translate into real-world impact and repeatable systems.
This is a highly autonomous, execution-heavy role. We’re looking for someone who is deeply motivated to apply AI to meaningful problems and combines strong partnership instincts with operational rigor. You should be comfortable identifying opportunities, moving quickly, and building the systems needed to scale impact globally.
Requirements
Experience scaling partnerships, deployments, or strategic programs within a technology company
Strong operator: able to take ambiguous initiatives and drive them to real-world outcomes
Proven ability to work cross-functionally with product, engineering, and external stakeholders
Systems thinker: builds processes that make programs repeatable and scalable
AI-native: uses AI tools to move faster and improve workflows
Deep motivation to apply AI to meaningful real-world problems in areas like healthcare, education, or accessibility
Bonus:
Experience working with nonprofits, educational institutions, or healthcare systems
Experience working in emerging markets or international environments
Demonstrated interest in AI’s role in accessibility, education, or healthcare
Location
This role is remote and can be executed globally. If you prefer, you can work from our offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw.
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