Why This Job is Featured on The SaaS Jobs
This Account Manager L4 role sits squarely in a core SaaS growth motion: expanding revenue within an established customer base. The remit is tied to commercial accounts with active subscriptions, making it a practical view into how SaaS vendors drive net revenue retention through adoption, stakeholder mapping, and clear business-case selling. The emphasis on outbound activity also reflects how expansion work often blends farming with targeted prospecting inside named accounts.
For a SaaS career, the role builds durable skills around the full commercial lifecycle, from discovery and product demonstration through procurement and negotiation. Working with usage patterns and adoption metrics is particularly relevant in subscription businesses, where value realization and expansion are closely linked. Regular collaboration with Customer Success and solutions partners mirrors how modern SaaS teams align post-sale and sales motions to move accounts forward.
This position fits an experienced seller who prefers structured account planning, measurable pipeline discipline, and consultative conversations over transactional dealmaking. It will suit someone comfortable running remote demos and navigating multi-stakeholder buying groups, while staying fluent in competitive positioning. As a remote US role, it also aligns with professionals who operate effectively with distributed internal partners and customers.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role:
- We are looking for a driven and consultative Account Manager 4 to join Wrike's Commercial Expansion team! In this role, you'll build meaningful client relationships and uncover opportunities to expand Wrike's footprint within your portfolio of established accounts. Using your strategic mindset and solution-focused approach, you'll help customers maximize their investment while driving our continued growth.
- If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!
Your Impact:
- Developing and executing strategic account plans that drive expansion within your assigned book of business.
- Managing the full sales cycle from opportunity identification through contract negotiation and close.
- Proactively engaging with accounts through targeted outreach initiatives rather than relying solely on inbound requests.
- Conducting consultative discovery calls to deeply understand customer pain points, business objectives, and growth opportunities.
- Implementing a solutions-based selling approach that clearly articulates Wrike's ROI and aligns our solutions with customer needs.
- Delivering compelling demonstrations and presentations that showcase how Wrike solves specific customer challenges.
- Creating tailored strategies for identifying expansion opportunities within each account based on customer usage patterns, adoption metrics, business goals, and industry trends.
- Staying informed about competitors' offerings and positioning Wrike advantageously against alternatives.
- Utilizing sales tools (Salesforce, SalesNavigator and ZoomInfo) to identify key stakeholders and manage your pipeline.
- Collaborating with Customer Success, Solutions, and other internal teams to ensure seamless customer experiences and 100% satisfaction.
- Consistently meeting or exceeding quarterly and annual revenue targets.
Your Qualifications:
- 5+ years of successful commercial sales experience with a proven track record of consistent achievement, SaaS experience required
- Minimum 3 years experience as an Account Manager responsible for an install account base
- Demonstrated hunter mentality with a proven track record of proactive pipeline generation, cross-sell, upsell, and driving account expansion initiatives
- Demonstrated ability to manage the full sales cycle from qualification to close
- Experience expanding relationships within existing accounts through consultative, solution-based selling
- Strong proficiency with outbound prospecting strategies and execution
- Proficiency with the SaaS buying process and procurement cycles
- Exceptional communication skills with the ability to engage effectively at multiple levels within an organization
- Excellent discovery skills with the ability to understand business challenges and align solutions accordingly
- Experience conducting engaging remote product demonstrations via video conferencing
- Experience with sales methodologies such as Challenger, MEDDIC, or Solution Selling
- Bachelor's degree or equivalent practical experience
Standout Qualities:
- Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering Additional language proficiency (if relevant to the territory)
What to expect next:
- Recruiter call (45 minutes)
- Sales leader interview (60 minutes)
- Mock demo presentation (45 minutes)
- Final interview with the VP of Sales (30 minutes)
Team Dynamics:
- As an Account Manager 4, you'll join a high-performing team focused on driving double-digit growth within our existing customer base. You'll manage a portfolio of commercial accounts (250 - 5,000 employees) with active Wrike subscriptions. Working collaboratively with cross-functional partners, you'll identify expansion opportunities that solve customer challenges while helping you achieve your booking and pipeline targets.
Our Work Style:
- Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together
- Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
- Work Flexibility: Options for remote work with the support you need to succeed from your home or the office
- Competitive Compensation: Base salary plus uncapped commission structure that rewards performance
Why Join Wrike?
- Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals
Empowered Living:
- Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
- Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
- Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.
Nurturing New Beginnings:
- Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
- Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.
Work & Life Enrichment:
- Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
- Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
- Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.
Global Impact:
- Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe.
Your recruitment buddy will be Aziza Talhi, Senior Recruiter.
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