Why This Job is Featured on The SaaS Jobs
This Senior AV Engineer role stands out in SaaS because it sits at the intersection of internal communications, executive visibility, and operational reliability. In product-led companies, the moments that matter often happen on camera, from earnings calls to company-wide updates, and the technical bar is unforgiving. The remit here is not general office support; it is ownership of broadcast-grade outputs and the standards behind how a modern SaaS organization presents itself.
Over time, this kind of role builds SaaS-relevant leverage by sharpening systems thinking around repeatable production workflows, incident prevention, and documentation. It also creates fluency with the tooling that underpins distributed collaboration, particularly Zoom Rooms administration and conference room ecosystems that scale across teams. Experience coordinating with external stakeholders during high-stakes events translates well to other operational functions inside SaaS, where reliability and stakeholder management are core competencies.
The position is best suited to someone who prefers clear accountability, enjoys being the technical authority for a defined domain, and takes pride in consistency rather than one-off heroics. It will appeal to professionals who like hands-on work, anticipate failure modes, and want their craft to be directly tied to leadership communications and company cadence.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
This is a senior hands-on AV Engineer role responsible for the technical quality of everything Amplitude produces and broadcasts from its offices. You own the events, the studio, the conference rooms, and the visual standards of the office. When something in your domain breaks or needs support, you handle it.
Your primary responsibilities are high-stakes: quarterly earnings calls, biweekly All Hands, and all recorded content. Everything else exists to support those priorities and keep the environment around them performing at a high standard.
What You'll Own
- Lead full production of quarterly earnings calls: camera operation, live switching, audio mixing, and broadcast coordination with external stakeholders
- Produce biweekly All Hands end to end: setup, live operation, recording, and post-production delivery
- Own all video recording workflows, including encoding, quality control, and final delivery
- Act as the technical lead for any other company-wide or executive-facing video events
- Define and maintain visual quality standards across all displays, conference rooms, and shared spaces
- Conduct regular audits of AV equipment to ensure every room meets the standard before anyone has to ask
- Own the look and feel of the physical AV environment in the SF office
- Configure, maintain, and troubleshoot all conference room AV: displays, cameras, mics, speakers, and control systems
- Manage the production studio: equipment maintenance, setup standards, and readiness for recordings
- Handle L1 and L2 support for conference room issues, Studio questions, and in-person peripheral troubleshooting
- Serve as Zoom admin for the SF office and support global Zoom Rooms configuration
- Manage Zoom visitor management workflows including lobby settings, guest access, and security compliance
- own conference room and Zoom support end to end, including escalation
- Manage peripheral inventory: restock ordering, tracking, and distribution
- Maintain organized IT hardware storage: labeled, inventoried, and audit-ready
- Coordinate with the broader IT team on equipment lifecycle and loaner management
What We're Looking For
- 3+ years in AV engineering, broadcast production, or a closely related role
- Demonstrated experience running live corporate video productions, earnings calls, All Hands, or equivalent high-stakes formats
- Proficiency with live switching, multi-camera operation, and broadcast encoding
- Hands-on experience with Zoom Rooms and Zoom Admin console
- Strong knowledge of conference room AV systems (Poly, Neat, Logitech, Crestron, or similar)
- High attention to detail around visual quality standards; you notice what others miss
- Proactive by default: you flag aging equipment before it fails, identify room or workflow improvements before someone complains, and bring a short list of risks or recommendations to your manager without being asked
- Consistent documentation habits
- CTS or equivalent certification is a plus
You'll Thrive Here If You
- Take ownership of your domain without waiting to be asked
- Have run a live event where something went wrong and handled it without the audience knowing
- Check rooms before meetings, not after complaints
- Treat the studio and storage the same way you treat a live production rig: everything has a place and a standard
- Are already thinking about next quarter's earnings call while this one is running
- See problems coming and address them before someone else notices
Our values:
At Amplitude, our values guide how we show up for one another and for our customers:
- Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
- Ownership: We take the initiative to solve problems that drive our shared company success.
- Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
- Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.
We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.
Some of our benefit programs include:
- Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
- 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
- Flexible time off, paid holidays, and more
- Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more
- Excellent Parental benefits including: 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
- Employee Stock Purchase Program (ESPP)
Other fun facts about Amplitude:
- Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
- We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market.
- We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
- We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
- We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
- We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
- Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This role is eligible for equity, benefits and other forms of compensation.
Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $107,000 - $161,000 total target cash (inclusive of bonus or commission)
Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $121,000 - $181,000 total target cash (inclusive of bonus or commission)
Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $121,000 - $181,000 total target cash (inclusive of bonus or commission)
Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $107,000 - $161,000 total target cash (inclusive of bonus or commission)
Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $107,000 - $161,000 total target cash (inclusive of bonus or commission)
Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.
