Why This Job is Featured on The SaaS Jobs
Observe by Snowflake sits at the intersection of SaaS observability and the modern data platform, with a product that treats telemetry as long lived data rather than short retention monitoring exhaust. That positioning makes the Infrastructure Engineer role notable in today’s SaaS ecosystem, where vendors increasingly differentiate on scale economics, open formats, and the ability to correlate signals across logs, metrics, traces, and events.
From a SaaS career perspective, the remit spans the concerns that define durable platform engineering: operating production cloud systems, improving reliability and performance, and building CI/CD and internal tooling that shapes how quickly product teams can ship safely. Experience with Kubernetes, infrastructure as code, and automation in Go or Python translates cleanly across SaaS companies that run multi tenant services and need repeatable, secure operations.
This role tends to suit engineers who like broad ownership across build and run responsibilities, including on call and incident learning loops. It fits someone who prefers partnering closely with application teams and making pragmatic tradeoffs between immediate operational needs and longer term infrastructure design, especially in environments where scale and telemetry volume are first order constraints.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.
Observe by Snowflake is an AI-powered observability platform built on the Snowflake Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lake using open formats like Apache Iceberg, delivering deep correlation and long-term analytics at dramatically lower cost. A dynamic Knowledge Graph and chat-based AI SRE provide rich context and guided workflows so teams can move from detection to root cause and resolution significantly faster.
The Infrastructure team at Observe by Snowflake is responsible for building, scaling, and operating the development and production environments that power our observability platform. We are a small, highly collaborative team with a broad scope, focused on delivering reliable infrastructure while continuously improving the systems that support our engineers and customers.
What You’ll Do
Design, build, and operate scalable cloud infrastructure in AWS supporting a high-scale observability platform.
Improve system reliability, performance, and operational visibility across development and production environments.
Develop and maintain CI/CD pipelines and internal tooling to improve developer productivity and deployment safety.
Identify and mitigate security risks, and help maintain internal security standards and compliance requirements.
Build infrastructure that supports high availability, scalability, and operational resilience
Participate in an on-call rotation, contributing to incident response and post-incident improvements.
Partner closely with engineering teams to ensure infrastructure supports evolving product and platform needs.
What We’re Looking For
2+ years of experience in Infrastructure Engineering, Site Reliability Engineering (SRE), DevOps, or related roles.
Experience operating container orchestration platforms such as Kubernetes
Hands-on experience managing cloud infrastructure using Infrastructure-as-Code tools such as Terraform, Ansible, or similar.
Strong programming skills in Go, Python, or similar languages, with a focus on automation and systems development.
Experience supporting production systems at scale, with a focus on reliability and operational excellence.
Strong problem-solving skills and the ability to balance short-term operational needs with long-term infrastructure design.
Experience with AWS, GCP, and Azure
Nice to Have
Experience operating large-scale distributed systems.
Familiarity with observability platforms, telemetry pipelines, or monitoring infrastructure.
Experience improving developer platform tooling or internal infrastructure platforms.
Experience working in high-growth or rapidly evolving engineering environments.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
