Why This Job is Featured on The SaaS Jobs
Rilla sits in a distinct corner of SaaS: conversation intelligence built for field and outside sales, where data capture and coaching happen away from desks and video calls. That offline-first angle makes the product and go-to-market motion meaningfully different from typical B2B SaaS, because adoption depends on real-world workflows, mobile usage, and measurable changes in sales behavior.
For a SaaS career, a generalist internship like this is a practical way to build a broad operating toolkit early. Working across functions exposes how SaaS companies connect customer feedback, revenue outcomes, and internal execution, especially when product value is tied to analytics and AI-driven insights. The emphasis on shipping real projects creates artifacts that translate well into future roles in operations, go-to-market, or product-adjacent tracks across other SaaS businesses.
This role best fits someone who prefers ambiguous problem spaces and can switch contexts without losing rigor. It will suit an intern who wants close proximity to decision-making, is comfortable learning by doing, and is motivated by understanding how SaaS products earn adoption in the field rather than solely through traditional desk-based workflows.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Who We Are
Rilla’s the leading virtual ridealong software for outside sales. Think home improvement, home builders, property managers, and other sales people who talk to customers face to face.
Sales reps talk, our mobile app records their conversations, and our AI automatically transcribes and analyzes their conversations to help them improve their sales.
Our vision is to bring the power of conversation intelligence from the Zoom meeting and the call center to the more than 10M sales people who work offline.
We’re growing 20% MoM, have dozens of customers including Fortune 500 companies, Net Revenue Retention above 150%, an NPS higher than the iPhone’s, and we are cash flow positive!
We are one of the fastest growing startups in the world right now and in history.
We’re backed by Crystal Huang of Google Ventures, and Byron Deeter (one of the best investors of all time) from Bessemer Venture Partners, the top Cloud investor in the world.
And we’re a Cloud 100 Rising Star company.
The Role
We're hiring a Summer Intern to embed directly into Rilla's team and own real projects across the business. You'll work across sales, operations, finance, recruiting, and whatever else the company needs — moving fast, figuring things out, and delivering. You'll work directly with founders and leadership on problems that matter, and leave the summer with real output you can point to.
What You'll Do
Take on high-priority projects across sales, operations, finance, recruiting, and anything else the business needs
Work directly with founders and leadership on live problems
Build things, fix things, and leave the company better than you found it
Move fast and operate with a high degree of ownership from day one
What You'll Get
Direct exposure to how a fast-growing startup operates. You'll work alongside some of the most ambitious people in NYC and leave with real skills and real output — not a certificate of participation.
Who You Are
🧠 An infinite learner. Someone who is always curious. You quickly learn new technologies and execute independently. You are a generalist who will deep dive into a challenge.
🔍 A customer obsessive. Someone who deeply cares about delighting customers and solving their pains, not about vanity metrics.
🏅 A quality obsessive. Someone who deeply cares about our users and the quality of their work. Our customers are not tech companies. They’re people who live and work in the real world. To solve problems for them you need to have extreme empathy. You have to understand how they work, what they need, and want, and how to make their lives better.
🤝 A team player. You love giving and receiving feedback, and learning and growing as a team.
📈 Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail, because it means you got a new opportunity to learn more.
What We Need
Currently enrolled in an undergraduate or graduate program
Ability to work full-time in person in NYC for the summer
No specific major required — we care about how you think, not what you studied
Evidence that you've done hard things and figured stuff out on your own
Don’t Work Here
Please don't join if you're not excited about:
Building an AI product for an industry untouched by modern software
Constantly talking to and visiting customers in the field
Working ~70 hrs/week in person with some of the most ambitious people in NYC
Attempting to build a generational company, and the intensity required to do so
Our benefits aim to empower Rilla employees in removing roadblocks to achieving their life’s work. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Rilla.
Benefits
Medical, dental, and vision insurance
Breakfast, lunch, dinner, and supplementary food and drink — 6x a week
Gym membership
Commuter benefits
Relocation assistance
Take what you need paid time off, not accrual based
$1,000 stipend for learning and personal growth
$1,500 a month rent stipend
Tech equipment
