Why This Job is Featured on The SaaS Jobs
Enterprise Account Manager roles remain a core lever in SaaS because they translate product value into recurring revenue, especially when selling into complex IT environments. This position sits in the enterprise segment for a digital employee experience platform, where outcomes are tied to visibility, analytics, and operational change across large organizations. The Sydney location and partner involvement also signal a territory-led, field-oriented motion typical of established SaaS vendors expanding enterprise footprint.
From a SaaS career perspective, the work builds durable skills in consultative selling, multi-stakeholder navigation, and running a disciplined sales process from prospect qualification through closure and ongoing management. The emphasis on account and territory planning aligns with how enterprise SaaS teams forecast, prioritize pipeline, and coordinate with marketing and partners to influence demand. Experience gained here tends to transfer well across enterprise software categories where value is proven through business cases and measurable impact.
This role best fits professionals who prefer structured ownership of a defined territory and are comfortable balancing new business pursuit with long-cycle account development. It will suit someone who enjoys working across partners and internal functions to move deals forward, and who is motivated by targets and consistent execution in an enterprise SaaS sales environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
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Job Description
The Enterprise Account Manager will be responsible for generating new business sales revenue. This will be achieved through account planning, territory planning, working with Nexthink partners, using business development techniques and field-based sales activities.
Your role
- Achieve sales goals and targets for assigned territory on a quarterly and annual basis by:
- Developing a sales strategy in the territory with a target prospect list and a regional sales plan.
- Develop a regional strategy and plan to leverage Nexthink partners while supporting the closure of deals from Switzerland.
- Developing marketing plans with the marketing team to drive revenue growth and pipeline
- Taking a consultative approach with customers by understanding their existing challenges and future strategies to drive the Nexthink solution within the marketplace.
- Prospect qualification and the development of new sales opportunities and ongoing revenue growth
- Sales process management
- Ongoing account management to ensure customer satisfaction
Qualifications
- New business sales focus
- Previous sales experience gained within software or solution sales organizations
- Demonstrable track record of achieving sales goals
- Bachelor's Degree or equivalent
- Fluent in English
- Willingness to Travel
Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
