Why This Job is Featured on The SaaS Jobs
Commercial account management remains one of the clearest levers for sustainable SaaS growth, and this role sits directly in that post-sale revenue engine. With a remit across an existing EMEA book of business, the work aligns to the realities of modern SaaS: renewals, expansion, and multi-threaded stakeholder management, where product usage, outcomes, and commercial terms intersect. The emphasis on structured forecasting and data-led prioritisation also reflects how mature SaaS teams run revenue operations across regions.
For a SaaS career, this position builds durable skills in running a full account lifecycle rather than focusing solely on new logo acquisition. Experience gained here tends to translate well across SaaS categories because it sharpens renewal discipline, value articulation through ROI, and the ability to coordinate internal specialists such as solution engineering, product, and customer success. The mention of AI fluency and technical curiosity signals exposure to a buying environment where feature sets evolve quickly and messaging must stay grounded in measurable customer impact.
This role is best suited to commercial sellers who prefer ownership of a portfolio and are comfortable generating pipeline while protecting renewals. It will fit professionals who like consultative conversations, enjoy working with process, and want to deepen credibility with both technical and executive stakeholders in a SaaS context.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
What's the opportunity?
As an Account Manager (Commercial), you will be a key member of the team leading the growth of our existing book of business in EMEA. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
At Fin, we are focused on building long lasting relationships with our customers. We are asking customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Management team at Fin, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is opportunity for progression, creativity, and ownership.
What will I be doing?
- Drive Pipeline and Revenue: Independently manage your pipeline by sourcing it through developing your accounts book and outbound efforts within large accounts.
- Secure Customer Renewals: Proactively manage the renewal lifecycle for your book of business to ensure long-term partnership and success.
- Execute a Strategic Sales Process: Employ a structured, data-driven approach to your sales efforts, using data to prioritize activities and deliver accurate weekly forecasting.
- Act as a Consultative Partner: Utilize strategic selling skills like value selling and ROI analysis to solve customer problems. You will multithread within accounts and provide consistent, industry-specific advice throughout the sales and account life-cycle.
- Lead Cross-Functional Account Teams: Align and organize internal resources, such as Solution Engineers, CSMs, Product, Marketing to ensure complex deals are successfully closed.
- Master Product and AI Fluency: Develop a deep understanding of Fin's product suite, particularly our AI capabilities, and articulate how our solution connects directly to customer KPIs and long-term value.
- Strengthen Customer Relationships: Build strong relationships with customers by understanding their support workflows, business metrics, and executive priorities, positioning yourself as a credible, long-term partner.
What skills do I need?
- Proven Sales Experience: 3+ years in a B2B SaaS closing role, with a consistent track record of hitting and exceeding quota. Experience in CS, CX, or CRM is a significant advantage.
- Business Development Mindset: Demonstrable ability to proactively generate your own pipeline while effectively managing your overall book of business.
- Consultative and Strategic Acumen: Strong business acumen with experience in value-based selling, ROI articulation, and effective negotiation
- Technical and AI Curiosity: A commitment to autonomously learning about AI and technical concepts, with the ability to translate complex features into clear business outcomes for both technical and non-technical buyers.
- Cross-Functional Influence: The ability to lead and collaborate with internal teams, managing projects and keeping stakeholders informed to move deals forward.
- Exceptional Communication: Clear, concise written and verbal communication skills, with the proven ability to tailor your message to various audiences. Exceptional written and verbal communicator.
- Growth Mindset: A high degree of coachability, intellectual curiosity, and a continuous drive for learning and self-improvement
Bonus skills & attributes:
- Practical experience in Value Selling, Command of the Message, and/or MEDDPICC is a strong advantage.
- Familiarity selling AI-enabled products or automation tools
- Additional European languages are an advantage.
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
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