Why This Job is Featured on The SaaS Jobs
This Digital Designer role sits at an intersection that matters in modern SaaS: product-led creation and enterprise enablement. Synthesia’s browser-based AI video platform is positioned as a core workflow tool for large organizations, which makes design less about one-off brand work and more about building repeatable, scalable visual systems that can be used by many customers with different needs.
For a SaaS career, the most durable value here is learning how design translates into product adoption and customer outcomes. Working on corporate templates and bespoke storytelling inside a customer services content function tends to sharpen skills in modular design, consistency across varied brands, and the practical constraints of self-serve software. That experience travels well across SaaS companies where design increasingly supports onboarding, education, and in-product communication, not only marketing surfaces.
This role is a strong match for a mid-level designer who prefers hands-on delivery and clear quality standards, and who is comfortable iterating with cross-functional partners. It will suit someone interested in applying craft to systems and templates, and in collaborating in environments where work is frequently reviewed, updated, and shipped to meet customer-facing use cases.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
About the role
We seek a highly skilled and creative Mid-weight Designer to join our Customer Services Content Creation Team. As a key player in our mission to empower everyone to make video content without cameras, microphones or studios, you will be responsible for crafting corporate templates and leveraging your skills to unlock bespoke visual storytelling. This role requires a hands-on worker with a keen eye for detail and devotion to high-quality solutions.
Our Customer Services Content Creation Team is at the heart of our business and responsible for the creation of a brand-new lineup of products that will empower some of the world's largest companies to create video entirely in their browser.
What you will be doing…
Lead end-to-end project execution, from concepting to delivery.
Strong communication skills (verbal and visual) to effectively convey ideas to cross-functional internal teams.
Develop visually striking projects, respecting and maintaining a cohesive brand identity from multiple companies.
Collaborate in a fast-paced environment, contributing ideas and accepting changes as part of the process.
Stay abreast of industry trends, infusing innovation into your design approach.
We'd love to hear from you if...
Proven 4+ years of design experience with a portfolio demonstrating high-quality work.
Creative mindset with strong multitasking abilities.
Passion for motion graphics, branding, and typography.
Proficiency in Figma, Photoshop, and Illustrator.
Intermediate knowledge of After Effects and Premiere Pro.
Experience in presentation design is a plus.
Strong organisational skills.
Support a quiet ego mentality and being at ease with team members updating your work.
Why Join Synthesia?
Imagine joining Airbnb, Stripe, or Figma when they had product-market fit, but the world hadn’t completely realized it yet. That’s where Synthesia is today. We hire the smartest, kindest, and most unrelenting people and let them do their best work—without distractions.
Learn more about our culture and principles here.
Location: Austin TX or US Remote
US Benefits
🩺 Medical Insurance
👁️ Vision and Dental Insurance
🧠 Mental Health Support
💳 FLEX Benefits (FSA’s, HSA’s, and Commuter)
🏦 401k
🫂 Life, Short & Long Term Disability, Critical Care, and Accident Insurance
🍽️ Lunches
🐶 Office pups!
🏝 PTO & Holiday Entitlement Policy
✈️ Work from Abroad
🏡 Work From Home Budget
💸 Referral Scheme
