Why This Job is Featured on The SaaS Jobs
Platform data science roles are a defining feature of mature SaaS businesses, where product decisions depend on reliable measurement as much as feature delivery. This position sits inside a platform organization and supports multiple internal “studios” spanning security, fraud, IT, procurement, and cost engineering, signalling a remit that cuts across the operational backbone of a large subscription platform. The focus on metric frameworks, experimentation, and causal methods reflects how SaaS companies increasingly treat internal platform work as a product in its own right, with clear outcomes and accountability.
For a SaaS career, this kind of remit builds durable strengths in how modern platforms are run: defining north star and operational metrics, building data pipelines that keep those metrics trustworthy, and translating analysis into decisions across engineering and product partners. Experience with A/B testing and causal inference also travels well across SaaS domains, especially where changes must be evaluated under real-world constraints and at scale.
This role tends to suit data scientists who prefer cross-functional influence over narrow modeling work, and who enjoy turning ambiguous questions into measurable definitions. It is a strong match for someone comfortable collaborating with engineers and stakeholders, and interested in becoming a strategic analytics partner within a platform-led SaaS environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the infrastructure, tooling, frameworks, and capabilities needed to welcome a billion customers.
The SAFE Insights team supports the five studios that make up the SAFE Alliance: User Platform, User Fraud, IT, Security, and PACE (Procurement, Analytics, and Cost Engineering). We help these studios understand their impact by running experiments, defining and building performance metrics, and delivering analyses that guide decision-making. As a Data Scientist on the team, you’ll collaborate across disciplines to surface insights, shape product thinking, and strengthen a culture of evidence-driven decisions.
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What You'll Do
- Partner with Insights Leads and senior data scientists to design and build performance metric frameworks.
- Work with data engineers to create pipelines for key metrics and maintain dashboards that support operational and strategic decisions.
- Explore complex datasets to identify patterns, trends, and opportunities that help SAFE studios understand their impact.
- Scope, prioritize, and execute projects including A/B tests and other experimentation approaches.
- Apply statistical and causal inference methods to evaluate product changes for internal and external users.
- Create compelling data stories through visualizations and reporting that influence decision-making across the Alliance.
- Grow into a strategic analytical partner by taking on increasingly complex data challenges.
Who You Are
- You know how to frame questions, explore complex datasets, and develop insights that drive clarity and action.
- You are experienced with experimentation, causal inference, and the statistical techniques needed to measure product impact.
- You have a deep understanding of how to communicate insights through dashboards, visualizations, and clear narratives; you have experience with Tableau, Looker, or other data visualization technologies.
- You are skilled in data science programming languages such as Python or R, and comfortable working with SQL and large-scale data technologies.
- You care about building reliable metrics and helping teams make informed decisions using trustworthy data.
- You have experience collaborating with engineers, product managers, and cross-functional partners.
- You are curious, adaptable, and excited to grow your craft over time.
Where You'll Be
- This role is based in London or Stockholm.
- We offer you the flexibility to work where you work best! There will be some in-person meetings, but still allows for flexibility to work from home.
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Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
