Why This Job is Featured on The SaaS Jobs
This Production Manager role stands out in SaaS because it sits at the intersection of productized AI tooling and a managed services layer that helps customers achieve outcomes on-platform. ElevenLabs is operating as a multi-product AI platform, and Productions functions as an operational extension of the core software, translating model capability into repeatable, customer-ready deliverables across languages.
For a SaaS career, the value is in learning how quality, workflow design, and feedback loops become part of the product itself. Owning onboarding, QC systems, and process improvements alongside product and engineering mirrors how modern SaaS companies scale beyond features into reliability, consistency, and adoption. Experience here maps well to roles in operations, product operations, localization programs, and service design within platform businesses.
This position suits professionals who like combining editorial judgment with structured execution, and who are comfortable being accountable for measurable quality. It will fit someone who enjoys building standards, coaching specialist contributors, and turning subjective language and audio decisions into clear guidelines. Comfort working across time zones and collaborating closely with technical teams will matter in a remote-first setup.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
Productions is the 'done for you' managed services wing of ElevenLabs made for creators and media businesses. We bring together our AI audio tools and human experts to unlock human-edited dubs, audiobooks, and more in 15+ languages directly on the ElevenLabs platform.
Here are a few recent projects Productions has helped bring to life:
Dubbing for some of the world's biggest creators (DudePerfect, Lex Fridman, Andrew Huberman) and media businesses
Audiobook production for leading publishers and digital storytelling platforms
Voice creation, sound design, and other audio engineering services for ElevenLabs' largest customers
You can learn more about Productions here: https://elevenlabs.io/productions
As a Production Manager, you drive the success of Productions for one or multiple language teams, including:
Onboarding and training linguists and other audio professionals (Producers) to use the ElevenLabs platform
Building quality control and monitoring systems for your language to ensure the dubs, audiobooks, and other content we deliver sound natural and professional-grade
Working with the Productions product and engineering team to optimize our tools and processes for high-quality content creation
Define our editorial line and set our creative direction, such as style guides, voice casting, translation and adaptation principles
Requirements
While we don’t require any formal experience, certifications, or degrees, the following will set you apart as a candidate for a Production Manager role:
Native speaker of or native-level knowledge of Japanese or Korean (but no requirement to be based in either country).
Experience building and/or running a production team inside a language service provider (LSP), localization agency, media company, or similar for one or multiple of the following:
Transcripts
Translations
Dubs
Audiobooks
Strong attention to detail: you should have keen eyes and ears in your native language and be capable of spotting even the smallest inconsistencies or mistakes that keep something from reading or sounding 100% natural.
Comfortable giving feedback: you will be responsible for the quality of content the team produces in your language and should feel comfortable setting and maintaining a high bar.
Bonus points for:
Familiarity with the ElevenLabs platform, including our transcript editor, Studio, and dubbing products
Native-level abilities in multiple non-English languages
Location
This role is remote and can be executed globally. If you prefer, you can work from our offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw.
#LI-Remote
