Why This Job is Featured on The SaaS Jobs
This role stands out in the SaaS landscape because it formalises insurance and risk management as a first-class function inside a technology company operating at global scale. As SaaS businesses broaden product lines, enter new geographies, and rely on complex infrastructure and partnerships, the risk profile shifts quickly across cyber exposure, contractual liability, and governance. The remit here signals a move from ad hoc coverage decisions to an integrated risk-financing strategy aligned with executive and board expectations.
From a career perspective, the work builds a rare SaaS-adjacent toolkit: translating technical and operational realities into insurable risk frameworks, designing programs that can flex with product and footprint changes, and establishing governance that supports decision-making under uncertainty. Experience spanning renewals, claims, captive evaluation, and cross-functional stakeholder management tends to transfer well across later-stage SaaS companies with increasing regulatory, security, and international complexity.
The position is best suited to a seasoned risk leader who prefers building structure where the problem set evolves, and who is comfortable influencing across Finance, Legal, Security, and Engineering without owning those functions. It will appeal to professionals who value rigor, negotiation, and clear reporting, and who want their work to sit close to strategic initiatives such as new products, partnerships, and expansion.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
OpenAI is seeking an accomplished insurance and risk management leader to establish and lead its global insurance function within Treasury. You will develop a forward-looking risk financing strategy, protect the company's balance sheet, and enable informed decision-making as OpenAI expands its products, infrastructure, partnerships, and international presence.
You will bring deep technical command of complex commercial insurance programs and the judgment to translate evolving exposures into practical, scalable action. You will also work across Finance, Legal, Security, People, Real Estate, Infrastructure, Engineering, and Operations to bring discipline, clarity, and resilience to risks at the intersection of advanced technology and global growth.
This role is ideally based in San Francisco or Seattle, though we are also open to candidates based in New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design, implement, and continuously improve a global insurance program covering key lines, including cyber, directors and officers (D&O), errors and omissions (E&O), property, general liability, international programs, and emerging AI-related exposures.
Lead annual renewals, coverage reviews, market submissions, insurer negotiations, broker performance, and ongoing program optimization.
Lead the evaluation of captive insurance structures, including feasibility analysis, domicile and governance considerations, capitalization, service-provider oversight, and performance monitoring.
Establish a rigorous approach to identifying, quantifying, prioritizing, and mitigating insurable and enterprise risks.
Partner with Finance and Treasury leadership on balance sheet protection, liquidity planning, capital efficiency, captive capitalization, and broader risk financing decisions.
Assess insurance and risk implications of new products, strategic partnerships, acquisitions, international expansion, and significant infrastructure investments.
Coordinate with Accounting, Tax, Legal, and Internal Audit on insurance accounting, controls, compliance, and governance matters.
Own the claims management framework, coordinating timely and effective responses with internal stakeholders, brokers, counsel, and carriers.
Develop enterprise risk and insurance policies, governance routines, controls, escalation protocols, and reporting standards.
Prepare clear management and board-level reporting on exposures, claims trends, coverage adequacy, risk mitigation priorities, and financial impact.
Help shape enterprise resilience, crisis response, and business continuity planning as the organization grows.
You might thrive in this role if you have:
12+ years of progressive experience in corporate insurance, enterprise risk management, treasury, brokerage, underwriting, or a closely related advisory field.
Demonstrated experience designing or leading sophisticated insurance programs for a large-scale technology, infrastructure, or multinational organization. Strong preference for those with experience in a public company, late-stage high-growth technology company, or similarly complex global environment.
Deep expertise in cyber, D&O, E&O, property/casualty, and complex commercial insurance structures, including risk transfer and retention analysis.
Substantial experience establishing and managing captive insurance companies, including structuring, governance, capitalization, regulatory coordination, and ongoing program administration.
Proven ability to combine strategic judgment with hands-on execution, operational rigor, and scalable process development.
Excellent communication skills and a record of influencing cross-functional stakeholders and senior decision-makers.
Strong partnership orientation across finance, legal, security, technology, and operational teams.
Experience navigating emerging technology exposures, major cyber risks, large infrastructure footprints, or global program structures.
Experience with board reporting, enterprise risk governance, or alternative risk financing solutions beyond captive programs.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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