Why This Job is Featured on The SaaS Jobs
This Account Manager role sits at a common inflection point in B2B SaaS: moving beyond initial adoption to measurable outcomes, renewals, and expansion. The description emphasises steering customer conversations from feature comparisons toward business impact, which is increasingly how data and analytics platforms defend value in competitive enterprise accounts.
For a SaaS career, the strongest signal here is commercial ownership across the account lifecycle, from opportunity discovery through closing and renewal risk management. Work tied to Net Revenue Retention, multi-threaded executive relationships, and data-backed ROI narratives tends to translate well across subscription businesses because it builds fluency in usage-driven growth levers, forecasting discipline, and cross-functional influence with product and services teams.
The role appears best suited to a commercially minded operator who enjoys structured account planning and is comfortable being measured on retention and expansion outcomes. It will fit someone who prefers consultative stakeholder management over transactional selling, and who wants to specialise in enterprise SaaS motions where customer strategy, data maturity, and internal alignment determine revenue durability.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
As a strategic commercial partner, the Account Manager is responsible for securing and expanding a high-value portfolio by guiding customers along their data maturity journey and uncovering new revenue opportunities.
Through a deep understanding of customer objectives, the role positions Adverity as a critical enabler of strategic business outcomes—not just a platform provider.
By consistently demonstrating measurable ROI and influencing executive stakeholders, the Account Manager plays a pivotal role in turning customer partnerships into long-term, revenue-generating growth engines.
This is a full-time position based in our Vienna office or London Office working on a hybrid basis.
Some of the things you’ll work on:
- Drive revenue growth through strategic upsells and cross-sells, aligning Adverity’s evolving capabilities (e.g., AI analytics, Data Quality) with customer pain points.
- Proactively identify commercial opportunities within your portfolio, turning business challenges into expansion conversations.
- Build and deliver compelling, data-backed business cases that connect product functionality to measurable ROI and strategic business outcomes.
- Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction.
- Position Adverity as a critical pillar in the customer’s data strategy, steering conversations away from features and toward long-term value.
- Own the commercial execution of your accounts end-to-end—from opportunity spotting to deal closing and internal alignment.
- Build deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning.
- Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation.
- Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility.
- Champion the customer’s voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention.
We’re excited if you have:
- Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech / MarTech environment.
- Fluency in German (native or bilingual proficiency / C2 level) and English is required for this role.
- Strong sales instincts with demonstrated success in identifying, developing, and closing upsell and cross-sell opportunities.
- Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes.
- Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations.
- Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression.
- Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes.
- Strong financial and strategic acumen—able to link data and product features to top-line impact.
- Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping.
- Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities.
- Self-directed and outcome-obsessed, with a relentless focus on growth.
Why you’ll love it here:
- Flexible working hours and home-office
- Internal shares program (EDPP)
- Regular team events (also remote)
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+1 day paid off)
Are you ready to apply?
The following package applies exclusively to hires based in Vienna, Austria:
Base Salary Range: €55,000 – €75,000 gross per annum (The legal minimum according to the applicable CBA is €53,802. Final offer will match your experience, with a willingness to overpay based on qualifications).
Variable Compensation (OTE): Target of €32,000 gross per annum, capped at €25,000 per quarter Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!
