Why This Job is Featured on The SaaS Jobs
Developer Experience has become a core differentiator in modern SaaS, especially for platforms shipping complex, AI-enabled capabilities where reliability and iteration speed directly shape customer trust. This Staff Software Engineer role sits in that leverage point, focusing on the internal systems that make an enterprise-grade product repeatable to build, test, and deploy. The remit spans CI/CD, test frameworks, and performance benchmarking, which are foundational concerns for SaaS companies operating at scale and under demanding uptime expectations.
For a long-term SaaS career, this kind of work compounds. Building paved roads for engineering teams develops durable strengths in platform thinking, operational rigor, and cross-service observability. Experience here tends to transfer across SaaS environments because most growing product organizations eventually need stronger build pipelines, standardized environments, and measurable performance baselines. The AI angle also signals exposure to emerging patterns in how teams augment software delivery with agents and automation.
This role is best suited to senior engineers who prefer multiplier impact over feature ownership, and who enjoy setting technical direction across teams. It favors a systems mindset, comfort with ambiguity in platform problems, and an interest in enabling other engineers through tooling, standards, and mentorship.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
The Developer Experience team is what keeps Harvey’s fast growth momentum possible — the kind of fast where every week brings new products, new capabilities, and new challenges. We build the CI/CD systems, internal frameworks, and platform-level guardrails that enable all Harvey engineers to ship ambitious AI features rapidly and safely.
As a Software Engineer on the Developer Experience team, you will be responsible for creating frameworks and systems that maximize the velocity and efficiency of every engineer at Harvey. You’ll work across the entire tech stack and collaborate with every team to instill reliability, automation, and simplicity into our developer workflows. You'll also have a unique opportunity to apply AI directly to the problem of developer productivity, defining the future of software development within an AI-native company.
If you are passionate about building foundational platforms to enable other engineers to move fast with confidence, we’d love to hear from you.
What You’ll Do
Develop and scale a world-class developer platform to accelerate Harvey's hyper growth. Boost velocity and stability through robust CI/CD systems, effective test frameworks, and reliable development environments..
Build load testing and benchmarking infrastructure essential for evaluating and optimizing the performance of AI-native applications.
Pioneer the future of software development and site reliability engineering by integrating AI agents across the software development, deployment and maintenance lifecycle.
Collaborate with Backend Platform teams to embed testability, reliability and observability into the platform, ensuring services built on our foundation are robust, easy to test and maintain.
Work closely with engineering teams to gather feedback, evangelize best practices, and make the “paved road” a reality — empowering every Harvey engineer to move fast with confidence.
Set the strategic direction and roadmap for scaling developer experience as Harvey expands, and contribute strategically to team decision-making.
Provide strong technical leadership and mentorship, upholding a high bar for engineering excellence across the team.
What You Have
7+ years of software engineering experience, including building scalable backend systems or internal developer platforms.
Proficiency in Python (or similar languages) and deep knowledge of backend development fundamentals and distributed systems.
Hands-on experience with CI/CD systems (Builtekite, Github Actions), test frameworks, or load and performance testing.
Hands-on experience with container technologies (Docker, Kubernetes) and infrastructure as code (Pulumi, Terraform).
A track record of producing high-quality, well-tested code, consistently following software development best practices to ensure quality and reliability.
Proven technical leadership throughout the entire project lifecycle, including ideation, design, implementation, and productionization.
Experience mentoring engineers, guiding architectural decisions, and shaping culture to foster engineering excellence.
Strong problem-solving skills and a passion for improving developer experience — you enjoy creating tools or frameworks that make other engineers more productive
Excellent collaboration and communication skills, with the ability to work across teams and incorporate feedback.
Experience integrating AI agents into a developer ecosystem is a strong plus.
Compensation Range
$238,000 - $290,000 USD
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
