Why This Job is Featured on The SaaS Jobs
Authentication and authorization sit at the center of modern SaaS, where product adoption and enterprise readiness depend on secure, reliable identity flows. This role stands out because it is anchored in a core platform area rather than a feature surface, supporting how customers and internal products access the Operations Cloud. The remit spans full stack delivery, reflecting how SaaS security platforms increasingly require coordinated changes across APIs, services, and user interfaces.
For a SaaS engineering career, work in identity and access management builds durable expertise that translates across B2B products, especially those serving regulated or enterprise buyers. The mix of highly available services, scalable data stores, and secure public APIs provides experience that maps to common SaaS scaling challenges. The mention of treating AI as a first class engineering partner also signals exposure to emerging development workflows that many SaaS teams are actively evaluating.
This position is best suited to an engineer who prefers ownership of systems that run in production, including on call responsibility and operational problem solving. It will appeal to someone who enjoys collaborating with product and design to shape platform capabilities, while also going deep on security concepts and reliability tradeoffs. The Atlanta based, in office cadence fits candidates who value regular in person engineering collaboration.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
PagerDuty is seeking a Full-Stack Software Engineer to join our diverse and customer-focused team!
You'll be working on our authentication and authorization platform, a core part of our business that helps organizations securely access and govern the usage of their data within PagerDuty. You'll work across the full stack, including Rails and React, while helping pioneer agentic development practices that treat AI as a first-class engineering partner.
Why we need you
The Authentication and Authorization Team is looking for a passionate software engineer to help build the future security platform for the Operations Cloud. You'll help realize our long-term vision for an innovative, flexible, and extensible identity platform, building the AI-native foundations of highly available services, scalable databases, and secure APIs that underpin both our own users and the growing set of AI and agentic products that rely on PagerDuty for secure access. You'll have plenty of opportunities to partner with product and design on shaping new features for our customers, and you'll help promote engineering excellence across our design, development, test, and release cycles.
Key Responsibilities
- From day one, you'll be designing, coding, testing and shipping backend applications and microservices, APIs, and front-end interfaces that ensure we deliver secure, highly reliable and scalable solutions to our customers.
- Since we own and operate what we build, you'll collaborate closely with engineers across teams.
- With 20,000+ global customers and growing, you'll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
- Participating in your team's on-call rotation, triaging and addressing production issues as they arise.
Basic Qualifications
- Minimum of 4 years of experience designing, building, and operating large systems with scalability, availability, and performance requirements.
- Development experience building and operating customer-facing, web-based products.
- Demonstrated experience with Ruby, React, and AI coding tools.
Preferred Qualifications
- You have operational experience in cloud technologies such as AWS
- You have experience with languages such as Elixir or Java
- You have operational experience with databases & tools (e.g. MySQL, Aurora, Kafka, NoSQL, applying software engineering principles to data problems, etc.)
- Experience building user-facing public APIs
- You've had experience designing & implementing distributed and highly available systems
- Exposure to or interest in authentication/authorization concepts (e.g. OAuth, SSO, RBAC/ReBAC) a plus
The base salary range for this position is 113,000 - 190,300 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**This role is expected to come into our Atlanta office 2 days a week, so you can thrive in your new role and fully embrace being a Dutonian!**
