Why This Job is Featured on The SaaS Jobs
This freelance Transcription and Subtitling Specialist role sits at an increasingly important intersection in SaaS: AI-generated media workflows that still require human quality control. ElevenLabs is positioning “Productions” as a marketplace layer on top of its audio platform, which reflects a broader SaaS pattern of pairing self-serve tools with managed services to meet enterprise-grade expectations for accuracy and consistency.
For SaaS professionals, the career value comes from learning how operational quality is maintained when automation is central to the product. Work like this builds fluency in standardized workflows, tooling, and review loops that are common across AI-enabled SaaS offerings, especially where output quality directly affects customer trust. Experience gained here can translate into other platform-based environments that depend on scaled content operations, localization, or human-in-the-loop processes.
This role is best suited to independent operators who prefer clear specifications, measurable output, and repeatable delivery. It will appeal to specialists who enjoy precision work and want to stay close to how AI products are deployed in real customer contexts, without moving into broader project ownership or people management.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
About the role
We are looking for freelance Transcription and Subtitling Specialists to join our fast-growing Productions team. Productions is a new marketplace that brings together our AI audio tools and a network of human experts to unlock high-quality, human-edited transcripts, subtitles, dubs, audiobooks, and more at scale for our users and customers. While Productions is just getting started, we already manage content workflows for some of the world's top YouTube channels, book publishers, and media & entertainment businesses.
Here's what you can expect in our team:
Producing and reviewing highly accurate transcripts for a range of exciting content
Creating high-quality subtitles for video content following specific formatting rules and timing standards
Competitive task-based compensation
Flexible workload and scheduling - claim and complete jobs directly on our platform
Requirements
Native or near-native fluency in one or more supported languages
Prior experience in transcription or subtitling and familiarity with relevant tools
Strong attention to detail and commitment to linguistic accuracy
Ability to work independently and deliver high-quality work on time
Bonus:
Experience using the ElevenLabs platform and/or other AI-assisted transcription and subtitling tools, subtitle editors, or captioning software
Previous work with language service providers, localization teams, or media companies
Background in linguistics, language technology, or media production
Location
This role is remote and can be executed globally.
#LI-Remote
