Why This Job is Featured on The SaaS Jobs
This role stands out in the SaaS ecosystem because it sits on the reliability side of a subscription product, where backup, restore, and archival workflows are core to customer trust. Working on a data protection platform means engineering decisions are closely tied to operational outcomes such as recoverability, integrity, and predictable performance in production. The hybrid setup in Bandung also signals a team model that blends local execution with a broader, globally distributed engineering context.
For a SaaS engineering career, the day to day exposure here is valuable because it combines feature delivery with the less visible work that keeps a live service dependable. Building monitoring and alerting, troubleshooting issues in an evolving codebase, and improving in market behavior are all experiences that translate across mature SaaS products. The emphasis on testable code and documentation also maps well to environments where maintainability and auditability matter.
The position is best suited to engineers who enjoy owning outcomes beyond code merges, including investigation, instrumentation, and iterative hardening of existing systems. It fits someone comfortable collaborating through Scrum rituals and communicating status clearly, while still operating with meaningful independence on scoped problems.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
We are looking for Software Engineers specialized in Ruby to work on the Dropsuite data backup and recovery product.
You will be a part of a global team of product engineers delivering a SaaS platform. The role is focused on working on our backup solutions for our partners which covers the area of backup and archive, restore and download.
You will work very closely with many of our amazing Software Engineers and Leads to deliver quality product features, provide fixes and support improvements to the in-market product.
Location – Hybrid | Bandung, Indonesia (at least 2 days per week in the office)
What You’ll be Doing
- Developing and testing software on Ruby
- Write efficient, bug-free, robust and testable code that performs efficiently in production
- Work on the Backup product and play a key role in the maintenance of the product
- Develop and implement alerting and monitoring mechanisms to proactively detect and address application issues.
- Troubleshoot and resolve issues in an evolving code base
- Work with a scrum team and participate in scrum ceremonies.
- Share status updates with accuracy
- Delivering high impact solutions with a high degree of independence.
- Research new areas and documented it in clear and detailed manner
- Create detailed technical design documentations.
About You
- About 3 to 5 years of experience in Software Development
- Experience with Ruby Scripting, Ruby on Rails / Padrino
- Experience with .NET C# or Java / Kotlin (Good to have)
- Experience with NoSQL like Elasticsearch / OpenSearch (Good to have)
- Experience with frontend development like ReactJS (Good to have)
- Experience working with agentic AI is a plus
- Bachelor’s degree or equivalent in Computer Science or a related field
- Knowledge of Operating systems like Linux and Windows
- Knowledge of Relational Databases, SQL and AWS Cloud
- Good interpersonal skills, oral and written skills, with the ability to present ideas
- Able to express and explain new initiatives along with status updates
- Values that are aligned with us being a team of experts, problem solvers and collaborators, who are highly customer focused, dependable and trustworthy
- Working experience with Global teams outside Indonesia will be a huge plus
- High Adaptability with rapid changes
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
- We are a collaborative, kind, and curious community
- We prioritise your work/life balance offering a hybrid work environment and free in-office lunches throughout the week
- We reward your work with opportunity for growth and advancement
- Grow personally and together with one of the fastest growing companies globally
- Develop your skills through our renowned training platform
- Receive competitive compensation
- Collaborate with an amazing international workforce
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
